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Runtime error PLEASE HELP!!

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Daryl Booth
Runtime error PLEASE HELP!!
on Aug 27, 2008 at 10:12:45 am

Hi All,

Just installed a Master collection CS3 on my XPHome PC.

Thus far all working ok, until I try to run Encore.

It starts to load up then I get a error message "This program has used a runtime error to end in an unusual way" type message.

I have re-installed the encore element of the collection again and rebooted. Yet again the same error.
I do not have any usb drives attached as I have read this can cause problems.

I have sifted through the Adobe forum/support and have not seen my problem there.

Has anyone else had this issue?

Have mailed adobe support (2 days ago) still waiting.
GRR!

Please help!

TIA

salutations from codemonkey


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Jeff Bellune
Re: Runtime error PLEASE HELP!!
on Aug 27, 2008 at 11:44:21 am

Only 2 ideas here. One, do you have the Google toolbar installed? Uninstall it. Two, are you running as an administrator? Do so.

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0


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Daryl Booth
Re: Runtime error PLEASE HELP!!
on Aug 27, 2008 at 12:13:53 pm

Hi Jeff,

Thanks for your reply. I do not have google bar installed, I read that could be a problem but since I don`t use google bar I discounted it.

I will try running as administrator and check back.

Thanks

salutations from codemonkey


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Daryl Booth
Re: Runtime error PLEASE HELP!!
on Aug 28, 2008 at 8:15:41 am

Nope, tried running as admin.. even uninstalled magic disc.

Same damn error. Just have to sit it out till adobe get back to me..

:-(

salutations from codemonkey


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