I, among many others, have suffer the problem where when I try to build or do a check DVD, Encore crashes on me. I've did all my Vista and Encore updates, but the problem would not go away.
I'm running on a Vista Home Premium SP1, AMD Phenom 9500 QuadCore 2.20Ghz computer with 4GB of RAM.
It would check and build fine IF I only have one menu. If I have multiple menus, then it will crash on me. Even if I were to have errors when building multiple menus, wouldn't it just tell me when I do a check instead of crashing on me? This is really bizarre.
This has been driving me crazy for over a month and a half. I've been desperately trying to search for an answer, but couldn't find the solution. I've googled, checked this forum, checked the adobe forum, and still no luck.
This is the error code if it will provide any help.
Problem Event Name: APPCRASH
Application Name: Adobe Encore.exe
Application Version: 18.104.22.168
Application Timestamp: 46cf7628
Fault Module Name: Adobe Encore.exe
Fault Module Version: 22.214.171.124
Fault Module Timestamp: 46cf7628
Exception Code: c0000005
Exception Offset: 003fa73c
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160