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video gets cut off/corrupted

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ktpmm5
video gets cut off/corrupted
on Feb 9, 2007 at 2:07:28 pm

I am using Encore 2 on a PC with lots of disk space and memory. I build my program, add menu's, etc. and it looks fine. Previews great. Next time I open the project in Encore however, and play the timeline in the monitor, the video is displayed as a black screen with a smidge of my video on the bottom - like it is being cut off. In the "Preview" I have deleted cache files, etc. Now using the Preview options shows a blank screen! This has happened twice - each time I have rebuilt the entire project and it is costing me tons of time. Does anyone have any suggestions?? I'm about ready to go to another product - I really like Encore, but I can't keep rebuilding projects like this....



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Joe Bowden
Re: video gets cut off/corrupted
on Feb 9, 2007 at 4:26:15 pm

It sounds to me that your video display drivers somehow don't like MPEG-2 encoded video.

Have you tried going to Edit > Preferences > Audio/Video Out and unchecking Automatic in the Video Playback section? After that, quit, relaunch Encore, open your project again and see if you can see your video.


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ktpmm5
Re: video gets cut off/corrupted
on Feb 10, 2007 at 3:00:32 pm

That was it - thank you so much! My video is back!



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