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encore 1.5 crashes when combining AC3 audio with m2v video

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Pom
encore 1.5 crashes when combining AC3 audio with m2v video
by
on Aug 11, 2005 at 12:23:19 pm

I have rendered a trailer with Pinnacles Liquid edition.

I render it as m2v with 5.1 surround sound.

I want to produce the dvd with encore but it crashes when I combine the audio with the video.

It says "an abnormal condition has been detected..." After a new "unidentified error" sign comes up and I I have to ctrl-alt-del and close encore cause it has stopped answering...?

There's no trouble importing the files and nothing strange about making a new timeline with the m2v-file or the ac3 file but when combining them makes encore crash?

Anyone know why encore does this?

/Petri


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Joe Bowden
Re: encore 1.5 crashes when combining AC3 audio with m2v video
on Aug 11, 2005 at 4:36:11 pm

Normally, it doesn't do this.

Can you give me some details about the AC3 file? In what application was it made, bit rate and other settings?


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Pom
Re: encore 1.5 crashes when combining AC3 audio with m2v video
by
on Aug 11, 2005 at 5:48:59 pm

I've rendered the project with Pinnacle Liquid Edition 6.1

I have no problem listening to the audio if I have tha AC3 file alone in a timeline.

The bitrate of the ac3 file is 384000 Bits/second 48000 Hz.

I rendered the same project with uncompressed audio file and imported those files to Encore. I had no problem combining the audio with the video then. But as I was building the project encore prompted the same error messages just as it started to write the files...?
Encore crashed but it continued to write the files and I got a DVD image file completed anyway.

Very strange if you ask me.

Petri



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Joe Bowden
Re: encore 1.5 crashes when combining AC3 audio with m2v video
on Aug 11, 2005 at 8:24:27 pm

Sounds like some other AC3 decoder may be clashing with Encore's.


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Pom
Re: encore 1.5 crashes when combining AC3 audio with m2v video
by
on Aug 12, 2005 at 12:41:01 pm

Do you have any idea why encore crashes when I have the uncompressed audio file? And only in the end when I have started building the disk.

It has been doing this for quite some time now.

Best regards

Petri


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Joe Bowden
Re: encore 1.5 crashes when combining AC3 audio with m2v video
on Aug 13, 2005 at 12:43:10 am

Since it crashes when transcoding to AC3, I really think it's somehow related to Liquid Edition's AC3 encoder/decoder, or another AC3 encoder/decoder on your system.

You may be able to confirm this by importing a WAV file (no AC3) and changing your project encoder settings to PCM or MPEG-1 Layer II, and then see if it finishes building without error.


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Pom
Re: encore 1.5 crashes when combining AC3 audio with m2v video
by
on Aug 13, 2005 at 2:07:17 pm

In the last test yesterday I had rendered the project with uncompresesd pcm audio but encore still crashed just as it had started to write the files. I got the dvd built cause encore continued in the background of the error messages.

What's the easiest way to get ac3 audio if I render uncompressed audio with Liquid edition?

Petri



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