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Update problem for 1.5.1

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Chris
Update problem for 1.5.1
on Jun 7, 2005 at 6:22:06 am

I am trying to install the 1.5.1 update but the install is not working. It says to specify the folder and I am but the error is that it needs to be where the Encore program is installed. There are no folders per se, but the exe file is in the directory I am specifying.

Any thoughts on this?

The computer says to reinstall from the disc which I have done to no avail.

I gotta get this DVD out as I am under a few film fest deadlines.

thanks

Chris


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R. Hewitt
Re: Update problem for 1.5.1
on Jun 7, 2005 at 11:21:08 am

Just a thought, the folder isn't set as read only is it?

Did you change the default install directory when you first installed the full app?


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Joe Bowden
Re: Update problem for 1.5.1
on Jun 7, 2005 at 1:48:55 pm

It could very well be that you already have Encore 1.5.1 installed.

When you go to Help > About Adobe Encore DVD, what is the build number listed at the bottom of the screen?

-Joe


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Chris
Re: Update problem for 1.5.1
on Jun 7, 2005 at 2:33:55 pm

Maybe I do have it....it says DVD Encore 1.5 Build 1.5.1.42735

But if that is the case and I actually was able to animate the menu, the bigger picture is that the program will not burn my DVD. I posted some other posts regarding the error and what I have been doing to try and get to burn.

something tells me i need to try the simplest thing and try and burn that. Also does the transcoding have anything to do with potential errors or the type of DVD Burner? I have the Sony Burner that burns +R and -R.

Just some more thoughts.

thanks.

Chris


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Chris
Re: Update problem for 1.5.1
on Jun 7, 2005 at 2:40:35 pm

I just tried to set up the most basic DVD. I inported the transcoded footage, grabbed a menu and set the link to the default play. I checked for errors, then tried to build, but i get that abnormal error deal. I think something bigger is at work here.

Any thoughts?

Thanks.

Chris


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