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Sony FS7 Thumbnails menu grayed out

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Nishi Sharma
Sony FS7 Thumbnails menu grayed out
on Sep 27, 2018 at 10:07:48 am

I have just purchased a pre-owned Sony FS7. I did some filming with it and noticed that the Thumbnails menu is grayed out. I get the message 'Cannot Proceed'. However, if I assign the Thumbnail function to one of the assignable buttons it work fine and I can see all the Thumbnails and play the clips. So, obviously, there doesn't seem to be any issue with the card.

I have also performed Reset All but that has made no difference. I would be grateful for any advice. Thanks.


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Blaise Douros
Re: Sony FS7 Thumbnails menu grayed out
on Sep 27, 2018 at 3:22:50 pm

Contact Sony support. This is above the paygrade of anyone on this board, or even Sony's own dedicated CineAlta forum.


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