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Catalyst Browse not showing all files in XDROOT folder...

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Harry Stoker
Catalyst Browse not showing all files in XDROOT folder...
on Jul 22, 2015 at 11:09:48 am

I have a shot a 'Making Of" documentary using the Sony PMX-X200 in XAVC-L and need to edit in FCP X. As my version of FCP does not support that format I need to transcode the media to pro res 422. I have done this without any hitches.

However I soon noticed that not all of the clips were transcoded. When I checked what had happened it is clear that CB does not show the last few clips of each XDROOT folder. They are visible in Finder and I can drag them into CB and watch the clips but I can't transcode them as they need to be selected (and to be selected they need to be shown in the file directory of CB)

Any help would be appreciated as I need some of the clips to continue with the edit.

Cheers
Harry.


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Bill Griffin
Re: Catalyst Browse not showing all files in XDROOT folder...
on Jul 22, 2015 at 3:42:56 pm

As I have said before...........


if all else fails....call the XDCAM help desk, its free:

800-883-6817, push 5, then 3....tell them what you need...I called
then before and they have helped me.....

Bill Griffin
HD Cameraman
972-475-6870
http://www.dallascamguy.com
Dallas, Texas USA


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Harry Stoker
Re: Catalyst Browse not showing all files in XDROOT folder...
on Jul 22, 2015 at 3:56:23 pm

Thanks for the advice Bill but sadly I live in the UK and that number will cost me a small fortune to call.


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Bill Griffin
Re: Catalyst Browse not showing all files in XDROOT folder...
on Jul 22, 2015 at 6:58:13 pm

I could call them and ask if they have a UK office???

Bill Griffin
HD Cameraman
972-475-6870
http://www.dallascamguy.com
Dallas, Texas USA


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Bill Griffin
Re: Catalyst Browse not showing all files in XDROOT folder...
on Jul 22, 2015 at 8:07:06 pm

Here is the phone number for the UK help desk:

044-1-256-683850

I assume that the "044" is the US country code...but this is the number that the US help desk gave me...good luck...

Bill Griffin
HD Cameraman
972-475-6870
http://www.dallascamguy.com
Dallas, Texas USA


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Harry Stoker
Re: Catalyst Browse not showing all files in XDROOT folder...
on Jul 23, 2015 at 6:51:08 am

Bill you are a legend! I looked for a number online and couldn't find one. 44 is the code for the UK. You just swap it for a 0 if your calling from here.

Thanks very much and I will let you know if I have any success.

Harry.


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