Sony no longer has a service facility in Hawaii. My camera is a first gen. EX-1 and has a number of problems to include the problem of not recognizing the batteries to a broken DC port and poor autofocus performance. Who is the best shop to send the camera. Even when Sony had a shop in Honolulu, their turn around time was fairly slow. Can the community recommend a reliable and responsive shop to send the camera. I would consider a non-sony facility.