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WARNING 10.8.2 update Breaks SxS Driver

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gary adcock
WARNING 10.8.2 update Breaks SxS Driver
on Sep 21, 2012 at 4:04:03 pm

Hey everyone.

A quick warning to everyone

the Mountain Lion 10.8.2 update that came out yesterday has broken the Sony SxS driver that is posted for use with the Sonnet Express Thunderbolt adaptor, Reports that other uses are also affected.

It does not corrupt the media or contents of the SxS media- it just will not allow you to copy media from any formatted SxS media ( FAT32 or UDF)

gary adcock
Studio37

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http://blogs.creativecow.net/24640

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Ian Cook
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 21, 2012 at 4:28:37 pm

Which version of the driver are you using? Is it this one:

http://pro.sony.com/bbsc/ssr/mkt-recmedia/resource.downloads.bbsccms-assets...


Can you give a bit more detail re the symptom/behavior you're seeing?

Thanks


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gary adcock
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 21, 2012 at 4:34:42 pm

Yes Ian,

That is the driver I am using.


the issue- it was listed in the first post, did you just gloss over that?

"It does not corrupt the media or contents of the SxS media- it just will not allow you to copy media from any formatted SxS media ( FAT32 or UDF)"


the console logs



/System/Library/Filesystems/sxsudf.fs/Contents/Resources/../../sxsudf.util[497]: sxsudf.util: isSupportMedia pagesize 2048 PG 64 EB 4096 info_line: 742
9/20/12 12:06:28.000 PM kernel[0]: [ PCI configuration begin ]
9/20/12 12:06:28.000 PM kernel[0]: PCI configuration changed (bridge=92 device=12 cardbus=0)
9/20/12 12:06:28.000 PM kernel[0]: [ PCI configuration end, bridges 14 devices 17 ]
9/20/12 12:06:28.781 PM /System/Library/Filesystems/sxsudf.fs/Contents/Resources/../../sxsudf.util[497]: sxsudf.util[check_medium_condition;1424]: implimentation ID is mismatch+(*ARRI SSFR) error.
9/20/12 12:06:28.782 PM /System/Library/Filesystems/sxsudf.fs/Contents/Resources/../../sxsudf.util[497]: sxsudf.util[fs_probe;422]: Unmountable media. devpath(/dev/rdisk2) volume name(�:)
9/20/12 12:06:28.782 PM /System/Library/Filesystems/sxsudf.fs/Contents/Resources/../../sxsudf.util[497]: sxsudf.util[fs_probe;454]: SxS file system unrecognized. a mount is not possible.


gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

follow me on Twitter
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Ian Cook
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 21, 2012 at 4:45:20 pm

yes, I saw what you wrote but it raised some questions and I was looking for specifics, i.e. what exactly happens when you try to copy, if there are any errors, whether you had a chance to observe if there was any change to the way UDF files behave when you're not using the Tbolt adaptor, etc


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gary adcock
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 21, 2012 at 4:49:13 pm

You cannot modify UDF volumes via the Mac OS.

You cannot copy anything from the volume.
You cannot clone the SxS card
You cannot modify the volume.


the SxS call actually locks the machine up completely- good news is pulling the card from the reader releases the FINDER without a reboot.

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

follow me on Twitter
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Ian Cook
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 21, 2012 at 4:56:53 pm

thanks, i'll check this out


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Fabio Airaudi
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 23, 2012 at 12:03:38 pm

While the problem appeared I was using this driver version:
"SxS_Device_Driver_mac_v1.1.1.09040"
I downloaded it following the link from Arri's to Sony's website.

At the page you mentioned (the same linked by Arry's website) now drivers are:
"SxS_Device_Driver_mac_v1.1.0.03142"
Evidently an older one.

Now I was trying to find on line the version I have (1.1.1.09040) but it seem to be disappeared. Very strange.

Now I don't have any SxS media to try combination between different drivers and osx versions.

Does anyone know what's happening? Does someone else tried the different drivers?


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gary adcock
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 24, 2012 at 2:10:27 pm

[Fabio Airaudi] "Now I was trying to find on line the version I have (1.1.1.09040) but it seem to be disappeared. Very strange."


That version of the driver is only on the Sonnet support page as far as I know.

http://www.sonnettech.com/support/kb/kb.php?cat=445&expand=_a2&action=a3#a3


their direct link is here.

http://www.sony.net/Products/sxssupport/download/driver/sxspro/SxS_Device_D...


And NO reinstalling the driver does not fix the issue.

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

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Fabio Airaudi
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 28, 2012 at 6:09:41 pm

I understand, they've written that version is 1.1.0.03142 but the link is to 1.1.1.09040
I sent them an email to warn about the problem and their answer have been:

>>Sonnet has had similar reports from other users and is investigating the problem.
>>
>>Sonnet has never had version 1.1.1.09040 on our website, the latest version
>>we have had is 1.1.0.03142 which is on the site right now.

That won't help to fix the problem, but is still strange...

I didn't tell to reinstall the driver, but to reinstall os x to the 10.8.1


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gary adcock
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 28, 2012 at 6:17:22 pm

The Issue seems to be with the latest 2012 laptops and possibly the latest TB firmware update from Apple.


another good reason to never update in the middle of a project.

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

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Andrew Sweeting
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 29, 2012 at 3:43:21 pm

Any news on a new driver that solves the problem.


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gary adcock
Re: WARNING 10.8.2 update Breaks SxS Driver
on Sep 30, 2012 at 2:17:42 pm

[Andrew Sweeting] "Any news on a new driver that solves the problem."

As usual there are different camps reporting different issues.

Sonnet and I have determined that the issue is specific to the Apple 2012 Laptops, but we are not sure if it is the firmware update or the OSX 10.8.2 release.

It is not affecting anything but my retina laptop at this time, but it does not allow me to copy from the SxS media via a TB connection- if you are not using Thunderbolt this does not appear to effect your workflow

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

follow me on Twitter
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alex redding
Re: WARNING 10.8.2 update Breaks SxS Driver
on Oct 18, 2012 at 8:11:05 am

Any news from Sonnet for a fix for this problem? I am having the same issue trying to use with my 2012 Macbook Pro. Very frustrating.


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gary adcock
Re: WARNING 10.8.2 update Breaks SxS Driver
on Oct 19, 2012 at 12:10:00 am

[alex redding] "Any news from Sonnet for a fix for this problem? I am having the same issue trying to use with my 2012 Macbook Pro. Very frustrating.
"


Unfortunately it is not sonnet's problem. Sony wrote the driver.

The the only easy work around is to clone the media then transfer the data, for some reason you can create disk images of the media.

Or keep one system back a generation at all times.

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

follow me on Twitter
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alex redding
Re: WARNING 10.8.2 update Breaks SxS Driver
on Oct 19, 2012 at 8:06:28 am

Thank you very much for the help


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Andrew Sweeting
Re: WARNING 10.8.2 update Breaks SxS Driver
on Oct 19, 2012 at 12:18:01 am

I'm using the latest Macbook Pro laptop with thunderbolt connection to the Sonnet Pro. It was working fine before the Apple update. Previous to the update I was able to drag and drop files to my desktop from SXS in the Sonnet. Please let me know if there has been a resolution, I've jiust got back from holiday and was hoping this had been resolved in the meantime. If you need any more info from me please ask.


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Vincent Kenis
Re: WARNING 10.8.2 update Breaks SxS Driver
on Nov 8, 2012 at 9:29:49 pm

Hello,

Any news, anyone ?


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gary adcock
Re: WARNING 10.8.2 update Breaks SxS Driver
on Nov 8, 2012 at 10:34:41 pm

More information on this is in the Arri Forum including workarounds.


http://forums.creativecow.net/readpost/294/826


basically it will be at least the middle of this month before a fix is out.

gary adcock
Studio37

Post and Production Workflow Consultant
Production and Post Stereographer
Chicago, IL

http://blogs.creativecow.net/24640

follow me on Twitter
@garyadcock




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Vincent Kenis
Re: WARNING 10.8.2 update Breaks SxS Driver
on Nov 8, 2012 at 11:02:23 pm

Thank You Gary


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