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Found Great service center for XDCAM EX & other Sony cameras

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Jim Watt
Found Great service center for XDCAM EX & other Sony cameras
on Aug 28, 2011 at 7:20:40 pm

Just wanted to let everyone know there are alternatives to Sony service on the XDCAM EX line of cameras. Our EX-1 filter wheel jammed while on location and after doing a little internet research found Tek Media Group in Burbank (http://www.tekmg.com/). Sent an email and received a call back in a few minutes...shipped the camera to them from N. Dakota, had an estimate the day the camera arrived and other than the Sony delay in getting parts, they would have turned the camera around an 1-2 days. Even with the Sony parts issue we got it back in a week.

Great outfit to have "in your pocket" when you need quick service. I spoke with Chris Cottrell at 1-800-255-5045. They also repair Panasonic cameras, a variety of decks and even computers

jw

Producer/DP, HD series, "Discoveries...America", "Discoveries...Ireland", "Discoveries...Spain",
"Discoveries...Argentina", Discoveries...India", "Discoveries...Asia", "Discoveries...Africa"


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Bob Mark
Re: Found Great service center for XDCAM EX & other Sony cameras
on Sep 2, 2011 at 6:33:26 pm

Have any idea what they charge for firmware update?

Bob


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Chris Cottrell
Re: Found Great service center for XDCAM EX & other Sony cameras
on Sep 9, 2011 at 4:18:21 pm

[Bob Mark] "Have any idea what they charge for firmware update?"

$95-$190 Depending on how many versions need to be installed for the full update. Special COW specials daily tho so feel free to contact us! :)

http://www.tekmg.com
"LIKE" our Facebook page!

https://www.facebook.com/pages/Tek-media-Group-Inc/286187625921


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Chris Cottrell
Re: Found Great service center for XDCAM EX & other Sony cameras
on Sep 9, 2011 at 4:14:35 pm

[Jim Watt] "Great outfit to have "in your pocket" when you need quick service. I spoke with Chris Cottrell at 1-800-255-5045. They also repair Panasonic cameras, a variety of decks and even computers"

Thank you for the kind words sir! Hope everything is in working order. We look forward to helping out in the future!

http://www.tekmg.com
"LIKE" our Facebook page!

https://www.facebook.com/pages/Tek-media-Group-Inc/286187625921


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