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EX1 Firmware upgrade site NOT working

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Chris Cottrell
EX1 Firmware upgrade site NOT working
on Jul 11, 2011 at 4:23:55 pm

Anyone else having issues with the Sony professional site when trying to upgrade the Firmware on the EX1?

http://www.tekmg.com


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Ian Cook
Re: EX1 Firmware upgrade site NOT working
on Jul 11, 2011 at 5:28:44 pm

The ServicesPlus site, where Sony hosts parts and software, is undergoing maintenance for another week or so.

In the meantime we have parked most of the current software and firmware at http://www.sony.com/xdcam-downloads.

The EX1 and EX3 firmware, however, is currently not available for download, even on the updated site. Call the US Tech support office at 800 883 6817 and they will instruct you on getting the camera updated.


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Chris Cottrell
Re: EX1 Firmware upgrade site NOT working
on Jul 12, 2011 at 3:55:23 pm

Sony will just replace the entire lens in the EX1.

http://www.tekmg.com


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Ian Cook
Re: EX1 Firmware upgrade site NOT working
on Jul 12, 2011 at 3:58:43 pm

If it's broken, yes. In the course of a normal firmware update, no. The precaution has to do with the software upgrade path from older versions, not the hardware.


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