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EX1R "Cannot use media (A) unsupported file type"

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Ruben Ryapolov
EX1R "Cannot use media (A) unsupported file type"
on Aug 30, 2010 at 12:27:45 am

I have a SxS card adapter (Hoodman raw in fact) and this is what comes up on the viewfinder when I plug it in:

Cannot use media (A)
unsupported file type


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Craig Seeman
Re: EX1R "Cannot use media (A) unsupported file type"
on Aug 30, 2010 at 1:23:33 am

What SDHC card do you have in it?

Make sure the SDHC card is well seated before inserting the Hoodman adaptor.



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Ruben Ryapolov
Re: EX1R "Cannot use media (A) unsupported file type"
on Aug 30, 2010 at 11:50:47 pm

Yes hoodman 32gb
It's definately in there very good.
I tried formatting it and it always came up us "ng cannot format" or something I don't remember. But one time it worked and it once when I started recording it said something like "corrupted please format"


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Craig Seeman
Re: EX1R "Cannot use media (A) unsupported file type"
on Aug 31, 2010 at 1:39:09 am

Next is determine whether it's the Hoodman adaptor or the Hoodman card.
Do you have another SDHC card you can test to see if it formats in that adaptor?
It doesn't have to be one you'd actually use.
If such card formats than you know it's the Hoodman card that is bad.
If the card doesn't format it's more likely the Hoodman adaptor is bad.



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Ruben Ryapolov
Re: EX1R "Cannot use media (A) unsupported file type"
on Aug 31, 2010 at 6:58:42 am

I have the SxS 16gb card that came with the ex1r and it works great.

I will test another card later.. (sdhc card)

I heard something about updating firmware fixes the aftermarket card adapter problem?


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Craig Seeman
Re: EX1R "Cannot use media (A) unsupported file type"
on Aug 31, 2010 at 3:58:21 pm

[Ruben Ryapolov] "I have the SxS 16gb card that came with the ex1r and it works great."

Only shows the camera slot is OK but that's not likely the issue.

[Ruben Ryapolov] "I will test another card later.. (sdhc card)"

Test in Hoodman adaptor.

[Ruben Ryapolov] "I heard something about updating firmware fixes the aftermarket card adapter problem?"

This is NOT a firmware issue if adaptor and card worked previously. Something failed.



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Ruben Ryapolov
Re: EX1R "Cannot use media (A) unsupported file type"
on Aug 31, 2010 at 7:01:11 pm

Ok then when I get home from the beach I will try a different card.


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Ruben Ryapolov
Re: EX1R "Cannot use media (A) unsupported file type"
on Aug 31, 2010 at 7:01:14 pm

Ok then when I get home from the beach I will try a different card.


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Ruben Ryapolov
Re: EX1R "Cannot use media (A) unsupported file type"
on Oct 11, 2010 at 2:33:11 am

Forgot about this post... sorry!

I went back to the store "pro video and tape" where I bought my EX1r and they have been trying to figure out the problem...

First they gave me a new sxs adapter, and everything worked fine until the last 10 minutes of recording time... It said "media error please reformat" or something similar I cant remember.

Then they tried a new card and adapter on another ex1r with firmware version 1.0 and everything worked perfect then they upgraded that firmware to 1.10 and are having the same problem as me.

Now they ordered a Sony sxs adapter and we will see how things turn out.


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Ruben Ryapolov
Re: EX1R "Cannot use media (A) unsupported file type"
on Nov 6, 2010 at 2:57:01 am

Works perfect now with a sony sxs adapter and hoodman sdhc card
cool(:


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Iouri Verchok
Re: EX1R "Cannot use media (A) unsupported file type"
on Jul 18, 2011 at 3:50:09 am

Hi guys,
Not sure if anyone still reading this thread, but i'll take a chance. I have a similar problem with my EX1R. I make a shooting, say 1920/50i or 1920/25P (I'm in PAL area) then I use Sony adapter to copy files to hard drive. But I can't play or read movie by any Windows means. I also have Adobe creative suite CS5 installed and my Adobe Bridge sees the file but also can't open it. If I import the file into Premierre or After Effects it works just fine. But it's a bit inconvenient being not able to browse first (at least with Bridge) thru files before actually importing into Premierre or After Effects. Any ideas, please?


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