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Clip Error in XDCAM Transfer and Browser

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Kellen Dengler
Clip Error in XDCAM Transfer and Browser
on Jul 17, 2010 at 2:50:45 pm

Hi, I shot some content this past past week on the EX3 using SDHC cards. All of the data is pulling in fine both in XDCAM EX Clip Browser and XDCAM Transfer except for this one little clip. (Of course this happens to be an interview sound byte that we need.)

Every time Transfer or Browser gets to this clip from the original media source it gets the rainbow wheel of death and I have to Force Quit the application. The footage is on the original source SDHC media and looks amazing and plays back just fine in XDCAM EX Clip Browser so I need to figure out how to pull it off.

Here is what I have found out that could be the only thing creating some sort of problem:

This clip in particular that is causing the freeze breaks the numerical order of the other clips on the media source. Meaning that the source media SDHC card starts with clip 955_7720_01 and goes in order numerically until clip 955_7726_01 Then the clip that cause the error begins a new numerical sequence at 955_7768_01 and keeps going numerically until the end of the card.

Basically the first chunk of clips were recorded at one part of the day. Then the card slot was either switched at some point or a new card was put in, then this card with the error clip was either put back in later or switched back to the slot and the clips picked up again numerically where it left off.

This shouldn't be a problem to retrieve I don't think because the media is on there, but I'm just looking for some sort of work around solution to pull this clip. Sorry if this is long winded and I hope it makes sense. Please let me know if there is anything I can try.

Thanks!


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Craig Seeman
Re: Clip Error in XDCAM Transfer and Browser
on Jul 17, 2010 at 3:51:15 pm

It sounds like some odd issue with the metadata.

Now for the unorhtodox solution. Copy the .mp4 of this clip by had to the desktop of your computer.
I ClipBrowser 2.12 use the Import function to import the orphaned .mp4. Create a folder for it and drop it in the folder using the ClipBrowser interface. It should create a new BPAV for it. That should then be usable by XDCAM Transfer.



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Kellen Dengler
Re: Clip Error in XDCAM Transfer and Browser
on Jul 17, 2010 at 5:02:52 pm

Thanks Craig. I am trying to drag and drop the .mp4 from the original source media to the desktop in Finder and it gets about 10% there and then freezes up every time. Is there a better method of copying it?


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Craig Seeman
Re: Clip Error in XDCAM Transfer and Browser
on Jul 17, 2010 at 5:22:07 pm

If you can't copy the .mp4 itself it sounds like it's corrupted.
Can you play the ENTIRE clip in the camera?



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Kellen Dengler
Re: Clip Error in XDCAM Transfer and Browser
on Jul 17, 2010 at 5:25:48 pm

Yeah it plays back just fine in the camera, in Transfer and Browser. That is what's weird to me. Is it possible to copy the clip from within the camera? Thanks!


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Craig Seeman
Re: Clip Error in XDCAM Transfer and Browser
on Jul 17, 2010 at 5:51:37 pm

If it's playing back in ClipBrowser it should copy.
Select that one clip only in ClipBrowser 2.6. In ClipBrowser Preferences select a destination hard drive with plenty of space. Play the clip and make sure it plays the ENTIRE duration of the clip. Also note whether there's a little "folder" icon over the thumbnail. Then on the ClipBrowser button bar click on the Copy (not copy all) button.



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