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Invalid SMPTE Key when Importing subclips

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Tomilee Turner
Invalid SMPTE Key when Importing subclips
on Mar 15, 2010 at 5:50:10 pm

I'm shooting on Sony XDCAM 700, transferring on XDCAM transfer software version 2.10.0, running OSX 10.5.8, FCP 7.0.1.

I'm getting an error message only when I try to import subclips

"Invalid SMPTE key F5.2C.BC.A5 ...."

I think this is a semi-recent problem. I think I imported subclips a few months ago but haven't been editing XDCAM in a while. We may have upgraded the OS or for sure Final Cut. Does anyone have any ideas?

I think there is a new upgrade to the XDCAM transfer software, but I'd like to hear if someone has had this problem recently. I read a 2007 post, but that's about it. THANKS!


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Don Greening
Re: Invalid SMPTE Key when Importing subclips
on Mar 15, 2010 at 6:04:03 pm

[Tomilee Turner] "I think there is a new upgrade to the XDCAM transfer software, but I'd like to hear if someone has had this problem recently."

The latest XDCAM Transfer is v.2.11 and you can find it here:

http://support.sonybiz.ca/esupport/eSupportHome.asp

You're looking for this program description: XDCAM Transfer for Final Cut Pro PDZK-P1 V2.11

I've never seen the error message you're describing but then I don't do a lot of sub-clipping. I'm running Snow Leopard and FCP7.

- Don



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Tomilee Turner
Re: Invalid SMPTE Key when Importing subclips
on Mar 15, 2010 at 7:21:56 pm

Thanks. I upgraded. Still having the issue. It's with subclips only.


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Don Greening
Re: Invalid SMPTE Key when Importing subclips
on Mar 15, 2010 at 8:18:43 pm

I just imported some subclips and had no issues. No error codes, nothing.

Here's my preference setup in XDCAM Transfer:

Under the general tab:

  • Automatically add media - box is checked
  • Show offline media - box is checked
  • Audio channels - 4 boxes checked


Under Cache:

Location is: Library>Caches>XDCAM Transfer Cache

Under Import:

Import Location: Volumes>Media RAID (probably not all that important for this post)
  • New folder for each source - box is checked

  • Under Filename:
    • Add Clip Title - box is checked
    • For subclips and index number - box is checked


    Nothing else in the Import tab is checked.

    Try these settings and see if it makes a difference,Tomilee.

    - Don




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    Tomilee Turner
    Re: Invalid SMPTE Key when Importing subclips
    on Mar 15, 2010 at 9:37:43 pm

    Hi Don,
    My transfer settings are exactly the same. But I've narrowed the problem to our playback machine, the 1500. We're checking settings now. I finally thought to use the PDW U1 and it imports subclips just fine. Someone used our 1500 machine to upconvert a video. Maybe the settings got messed up. Keep your fingers crossed.


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    Tomilee Turner
    Re: Invalid SMPTE Key when Importing subclips
    on Mar 16, 2010 at 5:14:28 pm

    I've checked the settings and still cannot import subclips with the Sony PDW HD 1500 AND the Sony XDCAM 700-(the camera).

    We have the latest FAM driver 2.2 and the latest firmware for the HD1500 (1.5.1). We've duplicated the problem on two different Mac systems, one running the XDCAM software 2.11, and one running 2.10. We've changed firewire cables.

    The last subclip I imported was Feb 17. I first noticed the problem Mar 9. Any ideas? Again. I can import an entire clip, just not subclips. And I can import subclips with the Sony PDW U1 that connects via USB.


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    Don Greening
    Re: Invalid SMPTE Key when Importing subclips
    on Mar 16, 2010 at 6:34:38 pm

    Hi Tomilee,

    Unfortunately, I'm not familiar at all with your 1500 deck or the PDW-700 camera so I'm now out of ideas. You'll have to wait now until someone else with more knowledge of your equipment than I responds. Sorry I couldn't be more helpful.

    - Don


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    Tomilee Turner
    Re: Invalid SMPTE Key when Importing subclips
    on Mar 16, 2010 at 6:39:05 pm

    Thanks, Don. I've been on the phone with Sony all morning and so far, they're stumped as well. :-(


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