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Sony EX1 wont boot up

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Sebastian Diaz
Sony EX1 wont boot up
on Jan 21, 2009 at 12:58:54 am

Hi there,
Im experiencing a problem with the Sony PMW EX1.
The camera turns on but gets stuck in the main screen 'XDCAM EX' while booting up. Thats all I see, it crashes in this start up screen. If I want to turn it off it wont do it, if I turn the switch to Media also it wont respond.
Its very hot down here in Patagonia (35 degrees Celsius) and I run out of batteries with the camera on (but not recording). After that I tried to turn it on with a fully charged battery and this issue arise.
Does anybody has a clue what this can be? Or how to start up the camera when it has crashed/frozen in this way?
I tried taking the back up battery but no results. I tried plugging the camera to the power cord but no change.
Any suggestion will be very welcomed since I need desperately to keep on shooting with the camera right now.


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Noah Kadner
Re: Sony EX1 wont boot up
on Jan 21, 2009 at 3:50:43 am

Maybe change the environment- i.e. temperature, moisture level where you're trying to turn it on. Otherwise might be fried and need to be sent in for service.

Noah

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Sebastian Diaz
Re: Sony EX1 wont boot up
on Jan 21, 2009 at 3:41:41 pm

Thanks for your promt answer,
Hopefully the camera is ´confused´ rather than ´fried´. I tried everything Sony Europe and in the USA advised me to do. So far the camera refuses to collaborate. I will send it to Sony In Buenos Aires were they never heard of a heat related problem with this cameras.

Sebastian



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artur szymocha
Re: Sony EX1 wont boot up
on Jul 25, 2009 at 5:30:07 pm

Hi sebastian im having exactly the same problem as you. My camera turns on but gets stuck in the main screen 'XDCAM EX' while booting up. How did u resolve this problem?


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Sebastian Diaz
Re: Sony EX1 wont boot up
on Jul 25, 2009 at 8:03:53 pm

Hi Artur,
My problem was a big one since the main board burn out. I had to change the board for a new one which required the machine to be set up back again from scratch.
I hope this is not your issue and somehow you can resolve the problem by resetting the camera.
All the Best,
Sebastian


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