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Serious problems with Adobe CS2 on new Apple Intel machines

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Hans-Erik Saks
Serious problems with Adobe CS2 on new Apple Intel machines
on May 26, 2006 at 1:39:25 pm

Our new Macbook Pro Intel and Imac Intel will NOT run Adobe CS2 properly. Startup stops, showing a blue screen. After removing VersionCue the machines will start up, but when exporting or printing, both machines freeze, and must be restarted. We have tried to re-install CS2, but have still problems? Any hints?



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B.J. Ahlen
Re: Serious problems with Adobe CS2 on new Apple Intel machines
on Jun 6, 2006 at 11:01:39 pm

I noticed too...

There are several problems, here's what I found to be useful after sifting through a lot of good and bad info:

1. Quit InDesign.

2. Trash InDesign preferences (Find "InDesign Saved Data" and rename it to Backup ditto).

3. Repair Disk Permissions (common culprit in this case)

4. Find all instances of the AdobeFnt.lst font and delete them all.

5. Empty the Trash.

6. Validate all your fonts (using Suitcase may necessitate more fixing, search Adobe's tech notes).

7. Install QuickTime 7.1.1 if you don't already have it.

8. Start InDesign and check that you have the latest version update (Adobe did a bit of work on this problem).

9. Make sure you have enough RAM to run a big app like InDesign in Rosetta. I've got 1.5GB, and wouldn't even try with less than 1 GB.

10. If you are accessing documents on a server, you have a whole 'nother can of worms to deal with, fortunately fairly fixable, see Apple support pages about this.

===

BTW, to install more RAM in MacBook Pro, follow Apple's online instructions, EXCEPT they say you need a #00 Phillips screwdriver to open up the RAM hatch.

Not. This is incorrect, you need a #000 Phillips, which is about as small as it gets (forget using a screwdriver from an eyeglass repair kit, they're far too big).

Naturally you shouldn't expect to find a #000 screwdriver in even a "computer repair kit". You need a real tool place.

I got lucky at a OSH (Orchard Supply Hardware) store...


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thumbslinger
Re: Serious problems with Adobe CS2 on new Apple Intel machines
on Jun 6, 2006 at 11:28:19 pm

Man, that really bites.

Too much commercialism and 'get to market' mentality doesn't always push technology nor industry in a good way despite what some think.

If I could speed up an old IIci, I'd bet that would be more reliable! I will always opt for stability over performance. When you know what you're doing, time doesn't matter...(unless you're rendering stunning 3d illustrations or video of course!)


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B.J. Ahlen
Re: Serious problems with Adobe CS2 on new Apple Intel machines
on Jun 7, 2006 at 12:23:59 am

Unfortunately a lot of PowerPC users had problems too, there were issues with OS X 10.4.6 and ID CS2 and QT 7.1 and the remote file access and a few other things.

Only a small portion of the problems were specific to IntelMacs.


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Ekwoman
Re: Serious problems with Adobe CS2 on new Apple Intel machines
on Jun 21, 2006 at 4:14:24 am

Here's a couple of good links about the QT and CS apps:

http://www.macobserver.com/article/2006/05/24.11.shtml (read first)

http://www.macobserver.com/article/2006/05/31.16.shtml



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Ron Lindeboom
Re: Serious problems with Adobe CS2 on new Apple Intel machines
on Jun 21, 2006 at 12:40:50 pm



Thanks for the information, Ekwoman, as I just ordered a new MacBook Pro that will be here in the next day or so and this will help me avoid some new gray hairs. Thanks. ;o)

Ron Lindeboom


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