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Bob Zelin
Blackmagic User Forum
on Jan 4, 2015 at 12:42:59 am

just an observation.
I had a question about a Blackmagic router. I have not gone to the Blackmagic user forum in a long time. While it is obvious that lots of people post on this forum, there are not lots of replies. I think that Blackmagic likes it that way. This is why Creative Cow is still the #1 forum. People actually answer questions.

Bob Zelin

Bob Zelin
Rescue 1, Inc.
bobzelin@icloud.com


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Russ Froze
Re: Blackmagic User Forum
on Jan 4, 2015 at 3:49:18 am

[Bob Zelin] "Blackmagic likes it that way."

I whole heatedly agree. It's my belief that the company is is both too big and too small. Kind of the awkward stage of development, sort of like a tennager emotionally fragile. Never mention anything negative or derogatory, always say nice things and pat them on the back.
Russ Froze


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Eric Santiago
Re: Blackmagic User Forum
on Jan 14, 2015 at 2:34:42 pm

Sadly I agree to some extent.

When its a very long winded workflow issue, I get the occasional true professional replying.

But when its a simple, why doesnt your product do this one thing that it should...

I eventually go to support which bothers me as to why the forum is there.

I started on that forum during the BMCC debacle :P

For 5 months I was on that daily/hourly hoping to hear answers.

It was quite a mess and Im glad I cancelled my orders.


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