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Multibridge Pro not working

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Krzysztof Gustyn
Multibridge Pro not working
on May 21, 2013 at 3:16:00 pm

Mac Pro 2x2.8 GHz Quad Core Intel Xeon, 10 GB RAM
Mac Os X 10.6.8

Multibridge Pro 2

Software (checked in order) - Multibridge pro for Mac 9.7.2; 9.7.1; 9.5.3; 7.9.4

The problem is that device is no configurable in System Preferences/Blackmagic (all inactive - there's inactive settings: Set output: All Outputs Active; Set input: SDI Video & Sdi Audio etc.).
No comunication via input output (Final Cut Pro 6.0.6, Media Express) .
When I plug it via USB, in Blackmagic Multibridge Utility I can change settings for Bi-Directional Converter. As device there is Multibridge Pro.

When I try to run LiveKey - information appears: Blackmagic LiveKey requires Decklink hardware instelled.

The problem occured when I was change settings for device in System Preferences/Blackmagic Design from component to SDI (Multibridge 9.7.1) and connected Panasonic AG-AC 160 via SDI. From this time I cannot work with Multibridge Pro.

Fan is working as usually, there's still white power light. Everything is connected in a right way.

Can You help, please?

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Paolo Castellano
Re: Multibridge Pro not working
on May 24, 2013 at 7:10:29 pm

Hi Krzysztof,
it is not probably your case, but the PCI-E cable and HBA have the same DVI-I connector of the GPU, so sometimes anybody can plug the cable to the wrong PC port or use a wrong cable (It is similar to the DVI but BMD recommeds to use the dedicated cable only).
Be sure to unplug the USB cable, otherwise the PCI-E doesn't work.

Other problems could be on the internal PCI-E adapter card (have you tried to clean the contacts or to swap slot?) or in a damaged PCI-E cable.

Best Regards,
"Post Fata Resurgo"

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