Just received my Decklink HD Extreme card back from Decklink for bench testing regarding multiple problems such as no component out, audio sync issues, bluescreen capture issues to name a few.
I was advised that this card is not recognized with their systems and out of warranty so I'm on my own.
Honestly this card has never performed as it should, and following so many posts and threads through the years made me believe the issues that I was experiencing were Adobe and Windows based problems, so I learned to suffer through.
When mercury playback came along in Premiere I certainly learned to lean less on this card for almost anything.
I really considered this card with almost a $1000.00 price tag an investment so to just hear sorry but it is out of warranty we can't help you is quite the disappointment.
Probably my last Blackmagic purchase.