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how do I check if my BM DeckLink 3D card is working?

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stu aull
how do I check if my BM DeckLink 3D card is working?
on Aug 3, 2012 at 11:27:50 pm

Hi All
OSX 10.6.8 - MacPro 12core - 14GB ram - FCP7 - BM Desktop software v 9.5.2- Decklink HD extreme 3D

Suddenly in the middle of an edit, my Grading/FCP Output/3rd monitor (fed by BM card) went blank.
Its an HP Dreamcolor running off the SDI OUT of the DeckLink card via an AJA converter (SDI to HDMI IN for the Dreamcolor). Has run fine for months.

The AJA converter LED is flashing RED saying (presumably) "no signal". Dreamcolor is defaulting to "no signal" mode (blank) and my video FCP output and even as an extended desktop is now blank.

BM manual offers no assistance :(

In FCP7 I checked
Menu>View>External Video>All Frames (this usually brings everything back on-line)
Menu>View>External Video>Refresh AV devices
Menu>View>Video Playback>Blackmagic HD 1080p 23.97 8-bit (my work flo)
-nada-!

Reboot: nada
Reload 9.5.2 : nada

FWIW I had updated from
Desktop software v 8.5 to
Desktop software v 9.5.2
YESTerday - but everything worked fine for several hours.

??
help-

Stu Aull
Alaska


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Margus Voll
Re: how do I check if my BM DeckLink 3D card is working?
on Aug 4, 2012 at 6:41:37 am

you have to trace step by step if you get something out from your video io, then aja box and then dreamcolor. It you look on full loop you just assume that it works but any of the points may fail.

--

Margus

http://iconstudios.eu

DaVinci 8.2.1 OSX 10.7.3
MacPro 5.1 2x2,93 24GB
GTX 470 / Quadro 4000
Multibridge 2 Pro


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stu aull
Re: how do I check if my BM DeckLink 3D card is working?
on Aug 4, 2012 at 8:35:24 am

Have done this margus.
Nothing from the card to the external boxes. I just thought there maybe some BM software, etc that showed the card was active or generating a signal...

??

Was very sudden.
odd.

Stu Aull
Alaska



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Margus Voll
Re: how do I check if my BM DeckLink 3D card is working?
on Aug 4, 2012 at 10:29:17 am

You should see BM card in system profiler (device manager) and BM setup in system config (control panel)
should be usable. Usually when BM io goes bad either or both are not seeable / usable.

Hope this helps.

If either is not coming up or working you have to test with another card.

--

Margus

http://iconstudios.eu

DaVinci 8.2.1 OSX 10.7.3
MacPro 5.1 2x2,93 24GB
GTX 470 / Quadro 4000
Multibridge 2 Pro


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stu aull
Re: how do I check if my BM DeckLink 3D card is working?
on Aug 4, 2012 at 8:45:32 pm

Hello Margus- my thanks!
Yes BOTH control panels visible - and have always been so.

AND -
boot up this AM: ALL WORKING FINE!

not sure I am more relieved or worried, since I did _nothing_ to it. Damn.
Ah well .... will see what happens.
confusion reigns!

again thank you for taking the time to respond!!
kind regards
Stu Aull
Alaska



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Margus Voll
Re: how do I check if my BM DeckLink 3D card is working?
on Aug 4, 2012 at 9:48:44 pm

Have you looked up what aja box blinking means ?

Maybe this is failing or over heating etc ?

--

Margus

http://iconstudios.eu

DaVinci 8.2.1 OSX 10.7.3
MacPro 5.1 2x2,93 24GB
GTX 470 / Quadro 4000
Multibridge 2 Pro


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stu aull
Re: how do I check if my BM DeckLink 3D card is working?
on Aug 5, 2012 at 4:27:19 am

Hi Margus-
"blinking" AJA = no signal - which was what made me wonder about the card.
Now a solid RED = HD signal sensed = all GOOD for the moment!
relief!
confusion!
:)
Stu
Alaska



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