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SmartView HD dead after less than four hours

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Shaun Roemich
SmartView HD dead after less than four hours
on Apr 15, 2012 at 5:18:21 pm

Well... add my name to the list of people unimpressed with BMD lately.

My Smart View HD arrived Friday with the BMD logo screen printed upside down. That should have been an omen...

Four hours in the road case (which is completely open to air flow) and the panel shuts down. The indicator lights on the network connections and power remain lit but the panel is dark and the utility can't speak with it.

Guess which booth I'll be stopping by first at NAB tomorrow...

Big Dog - Technical Director - Switcher
Road Dog Media - Vancouver, BC Canada
roaddogmedia@gmail.com


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silvio guedes
Re: SmartView HD dead after less than four hours
on Apr 15, 2012 at 7:52:18 pm

It really happened to me. On the second day of use the monitor did not.
I tested with Fote Hiperdeck the studio that has the same specification and nothing.
I expect your solution to apply here too.


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Gunter Puszkar
Re: SmartView HD dead after less than four hours
on Apr 16, 2012 at 9:52:25 am

I returned 2 SmartView Duos after one monitor each time was dead suddenly...

I received a warranty replacement, and now the body color is a bit darker, but the panel is running for now. My guess is, that these monitors are very delicate with handling... don't think are made for road use...

Gunter Puszkar
Head of Postproduction
PostFactory GmbH
Berlin, Germany


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Shaun Roemich
Re: SmartView HD dead after less than four hours
on Apr 16, 2012 at 1:40:34 pm

Thanks/danke Gunther.

Mine was installed in my road case and left on in my shop. Hadn't even gone out yet. Perhaps I SHOULD buy shock cases for the road production kit though, now that you mention it.

Appreciate the input, folks. Just after the wait and Bob Zelin's review, I guess I was pretty excited to see it in person (it IS sexy beast!) And let down when it failed, more so because it failed almost immediately. That doesn't inspire confidence...

Big Dog - Technical Director - Switcher
Road Dog Media - Vancouver, BC Canada
roaddogmedia@gmail.com


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Shaun Roemich
Re: SmartView HD dead after less than four hours
on Apr 21, 2012 at 2:02:46 am

Ooops... Sorry for misspelling your name, Gunter.

Big Dog - Technical Director - Switcher
Road Dog Media - Vancouver, BC Canada
roaddogmedia@gmail.com


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