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HyperDeck Shuttle won't record...

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Steve Clark
HyperDeck Shuttle won't record...
on Jan 20, 2012 at 5:35:35 pm

We've been using the HD Shuttle for a couple of months now with some mixed results.

The quality is nice. For keying purposes, it has been quite an upgrade from our old hard drives.

The file sizes are HUGE! It's been difficult coming up with a workflow to archive footage shot on this drive.

Been using the decks and approved Crucial drives for 4-6 weeks w/o problems.

Just yesterday the deck won't record on the SSD drives.

There's plenty of storage left on the drives for recording. The deck powers up fine, and will playback a file that is on the SSD drive.

I'm at a loss on what to do next!


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Steve Clark
Re: HyperDeck Shuttle won't record...
on Jan 20, 2012 at 7:36:37 pm

Looks like it might be a SSD problem, not a deck problem.

Would have thought that the BlackMagic engineers would jump on diffusing a "problem" with one of their new products.

There is a firmware update for the SSD drive. We'll update the drive firmware and see where that gets us.


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Steve Clark
Re: HyperDeck Shuttle won't record...
on Jan 20, 2012 at 8:04:10 pm

So, it's boiled down to a Mac thing.

Our SSD drives were cleared of all recorded material, but, the drives still had reference files on them. When we plugged the drives back into the Mac, then emptied the trash, it freed up all the drive space on the SSDs.

Problem solved.


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