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How often will the engineers of the Blackmagic come to the mailing list?

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Robert Pattinson
How often will the engineers of the Blackmagic come to the mailing list?
on Dec 18, 2011 at 10:17:53 am

I have subscribed to the mailing list, and posted two questions fours day ago, but nobody has replied yet.


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Bret Williams
Re: How often will the engineers of the Blackmagic come to the mailing list?
on Dec 19, 2011 at 7:03:51 pm

Ask Matt who posted right above you in this forum maybe.


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Matt Dowling
Re: How often will the engineers of the Blackmagic come to the mailing list?
on Dec 19, 2011 at 10:55:44 pm

Hi Robert,

Response time depends on the load at the time and also on the questions themselves.

If they are quite technical, then there maybe several engineers that would have to talk before an appropriate answer could be sent back to you, so in some cases this may take a couple days.

The list is monitored daily.

Regards,

Matt
Blackmagic Design


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