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ATEM TVS-Media Express constant crash

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Scott Francis
ATEM TVS-Media Express constant crash
on Dec 16, 2011 at 1:02:01 pm

Running ATEM-TVS on an AMD Hexacore (3.2 Ghz) with 8gig of ram, only things running are ATEM control and Media express. Media Express is ALWAYS crashing.....using newest drivers from BM...anyone else experiencing this? It will capture if I am luck, but crashes way more than not....thanks in advance!
Regards

Scott Francis
Mind's Eye Audio/Video Productions


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Rene Folse
Re: ATEM TVS-Media Express constant crash
on Dec 18, 2011 at 6:24:59 pm

Do you have the latest firmware(you mentioned only drivers)? There was a problem fixed as of December 12, four days before your post. Here is what BM said...

ATEM Switchers version 2.7.2 is released.

This version offers improvements on H.264 1080i50 performance in TV studio.
- the previous corrupted files bug has been resolved.

Jess Schumann
ATEM Product Specialist
Blackmagic Design

If you do not have 2.7.2 then that is probably the problem since a lot of people complained of erratic behavior before that update.

Rene


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Scott Francis
Re: ATEM TVS-Media Express constant crash
on Dec 18, 2011 at 10:51:13 pm

Yes both firmware and drivers have been updated...cannot run more that 1 out of 10 times without a crash....ERRRRGGG! BM is really a pain in my butt, I have yet to have a product (out of 4 I have or DID own) without issues!
Thanks for the input though!!
Regards

Scott Francis
Mind's Eye Audio/Video Productions


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