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Unable to install H.264 Pro Recorder on windows 7 - 64Bits home edition

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João Manuel Tocha
Unable to install H.264 Pro Recorder on windows 7 - 64Bits home edition
on Dec 6, 2011 at 5:00:36 pm

Hi! I am not able to install the Pro Recorder on my laptop, after I install Desktop Video 9, i connect the usb cable from the unit and it start's "Installing device driver software" -> searching windows update and then it gives the following message: Failed

Any ideias? on the mac I had no problem installing the device, and everything worked has expected, it even updated the firmware of the device.

Thanks in advance.

João Tocha



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Benjamin Gilmore
Re: Unable to install H.264 Pro Recorder on windows 7 - 64Bits home edition
on May 8, 2012 at 8:11:50 am

Hi João, I was just wondering if you found a solution to your problem? We are having the same issue on one of our studio computers at the moment...


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Roger Jennings
Re: Unable to install H.264 Pro Recorder on windows 7 - 64Bits home edition
on Jan 18, 2013 at 8:05:50 pm

Hi João,

I, too, am having this exact same problem. Did you find a solution that you can share?

Thanks!

Roger


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