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No pictures to grade 1

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Danny Davis
No pictures to grade 1
on Nov 8, 2011 at 9:29:57 pm

Hi all,

I need a bit of help rather quickly please!
I'm running a decklink hd extreme 3d + on a mac pro running both Resolve 8 and fcp.
There running on separate system drives (start up disks). Everything was working very well til yesterday
when for various reasons I had to reinstall the os and Resolve on it's drive. Now my grade 1 is getting no
pictures from Resolve but but fcp is.

Any help would be great.

Danny.



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Kristian Lam
Re: No pictures to grade 1
on Nov 8, 2011 at 10:58:37 pm

Hi Danny,

If you're getting picture out of FCP, then the card is most likely ok. I would recommend posting to the DaVinci Resolve forum as there may be some configuration that is not setup properly.

regards

Kristian Lam
Blackmagic Design


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Danny Davis
Re: No pictures to grade 1
on Nov 9, 2011 at 12:22:49 am

Hi there,

Thank you very much for getting back to me.

Best.
Danny.



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Joshua Helling
Re: No pictures to grade 1
on Nov 18, 2011 at 6:13:39 pm

It also may be helpful to contact us at Davincihelp@blackmagic-design.com

Sincerely,

Joshua
Director of Support
Blackmagic Design Inc.


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