FORUMS: list search recent posts

Black Magic Firmware Problem

COW Forums : Blackmagic Design

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
Lowell Russell
Black Magic Firmware Problem
on Jul 27, 2011 at 11:59:20 pm

I Recently had windows xp and a Black Magic Intensity Pro and everything worked fine. More recently i did a clean install of windows 7 home premium 64bit and now my computer does not recognize the card and does not ask to install drivers or firmware, i already tried taking out the card and putting it back in and it did nothing... i dont know what to do can anyone help please


Return to posts index

Chris Pearse
Re: Black Magic Firmware Problem
on Jul 28, 2011 at 12:52:49 pm

Hi Lowell,

I would suggest contacting your local Blackmagic support office, as it sounds like this may need some troubleshooting.

You can either send a support request through using the form on the Intensity Pro's support page

http://www.blackmagic-design.com/support/

or you can find support numbers for each office on the following page

http://www.blackmagic-design.com/company/

Chris Pearse
Technical Support Consultant
Blackmagic Design EMEA


Return to posts index

Lowell Russell
Re: Black Magic Firmware Problem
on Jul 29, 2011 at 7:58:34 pm

i already tried that and i didnt get much help


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2017 CreativeCOW.net All Rights Reserved
[TOP]