Hi there, i have purchased the blackmagic intensity shuttle and i have downloaded and set it up on my computer, im running with a p7p55d motherboard which i understand is compatible if you use a usb 3.0 express card...so I went along and purchased one of those, once i had downloaded all the drivers for the express card and what not i went along and plugged in the shuttle, at first it didn't recognize it at all but i did some trouble shooting. Now it is recognized and says its working properly, BUT i cannot seem to open blackmagic media express to capture and i cannot edit the settings in the control panel, please help.
Uninstall Desktop video and Media Express, delete all BlackMagic folders from your program files directory, and the install Video Desktop 8 and Media Express. I did this without unplugging my Shuttle. When it says your Shuttle needs a firmware update, let it do it without stopping during the process.
I hate to say but the biggest problem I've seen of forums is MB compatibility and USB 3 bandwith. The spec requirement does show four motherboards that defenetly work with the Shuttle. Two from Asus and two from Gigabyte. Your board isn't on that list. I know it says P55 chipset, but still I would trade it in for one on the list if all this doesn't work.