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Intensity Pro crashes FCP on still image

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Ed McNichol
Intensity Pro crashes FCP on still image
on Jan 13, 2011 at 8:15:30 pm

Hi -

When I load a still image in FCP, it crashes.

The crash report states that it is a Blackmagic Design codec issue.

If I turn off the External Video it works just fine.

Anybody else seeing this? I sent a support request to them several days ago but have heard nothing...

Kind Regards,

Ed McNichol
425-239-4414
ed@mcnichol.com

EDcetera, a division of Mumbian Enterprises, Inc., provides post-production editing services based on 26 years of global video expertise, combining technical proficiency with strong storytelling and great customer service.


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Shane Ross
Re: Intensity Pro crashes FCP on still image
on Jan 13, 2011 at 10:06:26 pm

How big is this still? Dimensions, not MB.

Shane

GETTING ORGANIZED WITH FINAL CUT PRO DVD...don't miss it.
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Ed McNichol
Re: Intensity Pro crashes FCP on still image
on Jan 13, 2011 at 10:11:09 pm

Hi Dr. Shane -

Thanks for your reply. A wide variety of images can cause the issue. They tend to run 3000x2200ish into a 1920x1080 sequence. Just loading them into the Viewer kills FCP.

-Ed

Kind Regards,

Ed McNichol
425-239-4414
ed@mcnichol.com

EDcetera, a division of Mumbian Enterprises, Inc., provides post-production editing services based on 26 years of global video expertise, combining technical proficiency with strong storytelling and great customer service.


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Nathan Jongewaard
Re: Intensity Pro crashes FCP on still image
on Apr 4, 2011 at 4:41:13 pm

In my experience with this bug, what triggers the crash is an *unusually* sized image or video. That is, if an image happens to be something like 780 x 421 (just as an example) instead of a more common resolution, like 780 x 420. I often have this problem with video, too - for instance, when creating a screen capture video, if I fail to capture it at a common resolution or fail to re-process the resulting video to a common resolution before bringing it into FCP, the crash is practically guaranteed.

I believe that I *may* have also seen the crash with images that are simply very large, too, but try playing around with the dimensions a bit.

It's a big pain in the butt and I've not heard peep from Blackmagic about a fix.


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