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Intensity Pro not Stable enough for Premiere Pro CS5

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Erwin Balderston
Intensity Pro not Stable enough for Premiere Pro CS5
on Jun 9, 2010 at 6:02:43 pm

Blackmagic tells me their are not alot of problems with the Intensity Pro and Premiere ProCS5. Well I am having my fair share.

Msvcr90.dll App Error (fixed this on my own doing Microsoft updates)

Decklinkapi64.dll App errors (crash) while editing from timeline

BMDPlayer.prm App errors (crash) while editing from timeline

Unable to "hold frame on in point" using a BM preset. Adobe presets work Beautifully!

and to top it off Poor performance when compared to using Adobe presets with my mediocre Nvidia 9600 GT.


My Intensity worked great with CS3. Is this card just getting outdated. Seems it was originally released with CS2 ?


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Bo Skelmose
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Jun 9, 2010 at 7:26:08 pm

I do not think it is outdated - There is a lot of stability problems with the HD Extreme card too - Guess the drivers just aint finised yet



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Kristian Lam
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Jun 9, 2010 at 11:29:34 pm

Hi Bo,

If you're encountering issues, have you tried contacting tech support?

Can you elaborate on the issues?

regards

Kristian Lam
Blackmagic Design


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Kristian Lam
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Jun 9, 2010 at 11:29:06 pm

Hi Erwin,

Could you provide more information about how to reproduce the errors?

What is your system configuration?

What presets are you working with?

Are the media the same format as the presets? If not, what are they? 720p DVCPRO HD? 1080i Uncompressed?



regards

Kristian Lam
Blackmagic Design


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Erwin Balderston
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Jun 10, 2010 at 12:50:59 am

Hi Kristian,
I have been in touch with tech support at Blackmagic.
the Msvcr90.dll crash Happened randomly during playback/scrub starting, stoping rippling every 10 to 15 minutes. I did microsoft updates that seemed to fix that one although ot still happens on another machine.

The other crashes (BMDplayer.prm, Decklinkapi64.dll) happen under same circumstances, only had some multiple layers with motion effects and color corection filters.

Next problem encountered- Try to perform a "frame hold on in point"
in a 1080i Blackmagic DVCPROHD preset. Which will not work.

Next one, Try to render a small work are section, to receive a runtime error Backend.dll. This is an Adobe file except I tried to render the same thing with an Adobe preset in which it worked fine.

Blackmagic DVCPROHD 1080i(29.97) and 720P(23.976)
Randomly happens editing footage on timline, triming clips starting and stopping, scrubbing timeline. Any where frome 5 to 15 minutes of working.

next thing. When I initialize premiere and either open or start new HD preset, there is output from my position on the timeline and when i drag the cursor. When i hit play there is only black screen with choppy audio. To free this up i have to open a Blackmagic HD without exiting premiere, Then open my other project and then it works!

When I had initially tryed the CS5 Demo, These things were happening then. I thought it must have been the CS5 demo. If you have tryed these demos in the past..you know what i mean.
Had CS3 installed and working perfect! with card simultaneously with CS5.
Did Format and clean install windows and CS5. Same Problems occur.

All Adobe presets work Great. I have not experienced a crash working with Adobe presets.

System info:
Intensity Pro
Windows 7(64bit)
Premiere Pro CS5

MB Intel DP45SG
CPU Quad Core 2.83 GHZ (Q9550)
RAM 6 Gig.
GPU Nvidia 9600GT
PWR 650 watt Power Supply
HD 160 gig (Sata 2 system drive)
2x500 gig (stata 2 raid 0) Video drive)


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Erwin Balderston
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Jun 19, 2010 at 12:35:30 pm

I have been am working away for 10 days(since last post).
Using only Adobe presets in Premiere Pro CS5 and Lovin it.
Perhaps my addiction to third party hardware has been broken.

Oh yeah! BTW still no word from Blackmagic on these stability issues.

To those thinking about purchasing third party hardware. Be Warned!


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Erwin Balderston
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Jul 16, 2010 at 5:33:18 pm

Just tried the new driver release, 3.7.2 . Had my first crash in 30 minutes (MSVCR90.dll). Blackmagic, You didn't Listen!


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Sebastian Alvarez
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Oct 27, 2010 at 6:16:05 am

The Intensity Pro (or at least its drivers) suck, plain and simple. I'm going to return it tomorrow. I'm sick of stopping editing 2 or 3 times per hour thanks to BMDPlayer.prm, which shows in each and every crash.

Sebastian R. Alvarez


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David Dobson
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Nov 30, 2010 at 6:58:17 pm

Is the problem here related to playback through the card? I want it just to capture HDMI on the fly but would be playing back through a GTX-285. How is that working?


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Erwin Balderston
Re: Intensity Pro not Stable enough for Premiere Pro CS5
on Jun 12, 2011 at 8:23:40 pm

Just playback for me. I use it for interlaced material on CS% windows. Have recently updated to the 8.0 Drivers, and crashes still occur. BMDplayer.prm errors happen now, the other types seem to not happen as much. I am not a programer, but looks like a classic memory leak still not resolved. Crashes happen the same way on two different intel boards. DP45SG and DP35DP.


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