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Intensity Pro - Audio Output Only

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Christopher Ahrensback
Intensity Pro - Audio Output Only
on May 25, 2010 at 5:38:48 pm

I just installed an Intensity Pro in my Acer M3800 quad machine running Windows 7 64 bit with 8GB ram. After downloading the latest drivers/software, there was a firmware update. Everything seemed to run smooth but when I played a project from my PP CS3, only audio was present on my LCD TV (no video). The TV is not displaying error messages ('No signal' etc.) and as I said, there is audio. The cable in use is good quality.

Any suggestions are welcome.





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Kristian Lam
Re: Intensity Pro - Audio Output Only
on May 26, 2010 at 11:31:17 am

Hi,

Is this on the HDMI or cmonent out? If it's HDMI, can you also check the component output and see if you have vision?

regards

Kristian Lam
Blackmagic Design


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Christopher Ahrensback
Re: Intensity Pro - Audio Output Only
on May 26, 2010 at 11:38:16 am

A response from the Blackmagic support team didn't answer my question but did serve to make me think of the solution.

Since I was just looking for monitoring usage of the card, I disregarded the instructions to start a new project using a Blackmagic preset in Premiere since all this seemed to refer only to capturing. I was simply loading one of my existing projects and looking for output to my LCD screen (no video).

It occurred to me to start a new project and import an existing one into it. Worked first time :-)

Thanks for the use of the hall ;-)


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