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Major Intensity Pro and MediaExpress issues with new video card

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Derek Antos
Major Intensity Pro and MediaExpress issues with new video card
on Mar 16, 2010 at 1:21:12 am

Everything worked fine. I got a new video card, MSI 5850, and that's installed correctly and works fine. Now when I try to use Media Express with the Intensity Pro it just will not work at all. I first plugged everything in fine and nothing would show up in MediaExpress or on the tv. I was using 3.4 drivers because previously 3.5.1 wouldn't work at all. Now I uninstalled everything and tried 3.5.2, same problem. Except this time MediaExpress (v1) is completely unresponsive to everything. I click preferences and it doesn't show, the whole program freezes and I have to close it from the task manager, then once I hit end program the preferences show up...well that won't do anything now.

The Intensity Pro is not dead because my TV recognizes it trying to output a signal because it has a feature in my tv when it shows when its receiving and searching for a signal.



I'm using MediaExpress v1 because the bigger version never really worked for me and didn't even fit right on my screen.


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Kristian Lam
Re: Major Intensity Pro and MediaExpress issues with new video card
on Mar 16, 2010 at 6:28:33 am

Hi Derek,

Will you be able to try Media Express 2.0.3? That has a smaller interface.



regards

Kristian Lam
Blackmagic Design


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Derek Antos
Re: Major Intensity Pro and MediaExpress issues with new video card
on Mar 16, 2010 at 7:53:49 pm

I just tried Media Express 2.0.3. It gave me no picture at all in the program or on the TV.


Media Express v1 freezes every time I go into it when ever I have the HDMI cables connected to it. It now even gives me a BSOD every time when I have to end the process. Its fine without them.


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Derek Antos
Re: Major Intensity Pro and MediaExpress issues with new video card
on Mar 16, 2010 at 8:04:40 pm

I actually just reseated the card in the PCI-E slot by taking it out and putting it back in. Now it works in Media Express v1, but no picture or anything from Media Express 2.0.3.


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Derek Antos
Re: Major Intensity Pro and MediaExpress issues with new video card
on Mar 16, 2010 at 8:45:47 pm

Alright I thought it was working in Media Express. It only sort of does.

It allows the video to show up on the TV but then I realize the preview screen is just a still image. The video still plays fine on the TV though. AS SOON as I press capture it says "dropped frames detected", I'm recording using the compressed codec. I have a Core 2 Quad Q6600. I never go above 40% CPU usage when recording. I'm also capturing to 2 750GB WD Caviar Blacks in RAID 0.

I go and check the captures and they're perfectly fine. I believe its only saying frames dropped, because there's a problem with the preview screen and it just sits still.



Again this is all after I got my new video card. I have programs such as MSI Afterburner and Catalyst Control Center running in the background. I don't know if these may be conflicting with the preview screen or what, I ended those programs and nothing changed.


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