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Firmware update issues

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Chris Wilson
Firmware update issues
on Feb 11, 2010 at 4:49:47 pm

I installed my Intensity Pro yesterday and installed the drivers and re booted. When i logged in 2 dialog boxes popped up asking to update the firmware. One of the boxes goes straight to error. The other will start to update and after a minute or so will show a error. This is on windows vista home premium 64(tried with SP1 and SP2). When lookin at the BM control panel everything is grayed out.

Today I tried to run it on ubuntu. I can use the control panel just fine but I can not find the capture software(media express i belive).
I am not familiar with ubuntu but i tried using the terminal to find out the info provided in the readme file with the drivers. I was lost at that point. Any help would be appreciated.

system specs:
xfx nforce 680i LT motherboard
intel quad core 2.66
8gb OCZ sli memory
nvidia 260 gtx(also tried with 9800gt)
windows vista home premium 64bit
ubuntu (newest version)

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