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Blackmagic Design for 64 Bit

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Sarah Brown
Blackmagic Design for 64 Bit
on Oct 21, 2009 at 9:46:10 am

Hello All Friends i'm sarah and i hope help me for this problem

i have Decklink Pro with windows xp 32 bit , but when i change my system windows for xp 64 bit Blackmagic not work

for knowing: i have premiere pro cs4 , AEcs4 with last update
decklink pro with 7.3.2 Driver
Radeon HD 3870 series graphic card
Asus M , 8 GB Ram

Please Help me , thanks sarah


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wu zh
Re: Blackmagic Design for 64 Bit
on Oct 24, 2009 at 4:18:59 am

Is that a pci card or pci-e card?
It seems PCI card can not support ram over 2g in 64x system.
bmd driver's problem.


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Kristian Lam
Re: Blackmagic Design for 64 Bit
on Oct 26, 2009 at 4:42:00 am

Hi,

If this is a PCI card (not PCIe) card, then it will not support more than 2 Gb of RAM in your system.

regards

Kristian Lam
Blackmagic Design


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Leo Baker
Re: Blackmagic Design for 64 Bit
on Oct 24, 2009 at 11:42:00 am

Hello Sarah,

The 64bit support for cs4 and Blackmagic is udner Vista 64bit, not Xp 64bit. Try to install with Vista 64bit and I think you will be okay.

Thanks,

Leo


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Iliya Gitlin
Re: Blackmagic Design for 64 Bit
on Oct 30, 2009 at 3:03:02 pm

i have vista x64 and decklink PCI work only with 2gb RAM
with 4gb all x64 system not work PCI DEckLink


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Sarah Brown
Re: Blackmagic Design for 64 Bit
on Oct 31, 2009 at 9:39:40 am


thganks for wu zh , Kristian Lam , Leo Baker ,Iliya Gitlin

really my deck link pro its (PCI) , not PCIe

yoyu mean change my card?

thanks again for your answar

sarah


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Iliya Gitlin
Re: Blackmagic Design for 64 Bit
on Oct 31, 2009 at 7:22:24 pm

you have 3 way
1. change your's card to PCI-Exp and use all available ram
2. reduce RAM to 2GB
3. back to x86 operating system and use 3GB(4gb install) ram


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Sarah Brown
Re: Blackmagic Design for 64 Bit
on Nov 1, 2009 at 7:25:46 am

thanks very much Iliya Gitlin


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