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Premiere crashes in BM HD project

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Martin Morris
Premiere crashes in BM HD project
on Jun 12, 2009 at 12:35:11 pm

Hello,
when I try to render or export footage from a sequence in BM HD mode (footage is from sony ex3 / MP4)PPro crashes immediately. The same footage in premiere's xdcam environment works perfectly. What's wrong?

I'm using:
Quad Core
Win XP / SP3
8 gig RAM
Nvidia Quadro FX 1700
Decklink Studio Card
CS4 Suite

cheers
Martin


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Joshua Helling
Re: Premiere crashes in BM HD project
on Jun 17, 2009 at 6:21:32 pm

Hey Martin,

Sorry about that. We've seen that issue and have reproduced it. We are working on getting a fix out as soon as possible. Can you confirm what compression type you are using?

Sincerely,

Joshua
Director of Support
Blackmagic Design Inc.


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Quentin Descotte
Re: Premiere crashes in BM HD project
on Jul 7, 2009 at 3:47:51 am

Hi Joshua,

I've got the same problem, and I think that everybody who use the Pc Adobe Premiere Pro CS4.1 have it too.

The problem is that when we want to render/export Blackmagic AVI in uncompressed 8bit/10bit mode, it crashes.

(We can render in Motion JPEG mode but not to export)

Is there a way to fix it?

Thanks a lot!



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