FORUMS: list search recent posts

Can't view Classifieds

COW Forums : Letters to the COW Team

<< PREVIOUS   •   FAQ   •   VIEW ALL   •   PRINT   •   NEXT >>
Mark Whitney
Can't view Classifieds
on Jan 2, 2018 at 11:20:13 pm

Hey folk,

I've tried several times over the past couple of days to view the classified sections. When I enter, there's a disclamer that I check the box for & submit, but then I'm simply brought back to that page with the OK box unchecked.

Is there some board or forum setting I'm missing somewhere? Using the latest version of FireFox.

Thanks,

Mark


Return to posts index

Tim Wilson
Re: Can't view Classifieds
on Jan 3, 2018 at 2:51:10 pm

Hi Mark,

I've tried both of the Classifieds forums in both Firefox and Chrome, and both are behaving as expected.

Can you tell me a little more about what you're seeing? Maybe with a screenshot? I'd love to get this working for you!

Best,

Tim Wilson
Editor-in-Chief
Creative COW


Return to posts index

Mark Whitney
Re: Can't view Classifieds
on Jan 3, 2018 at 4:36:42 pm
Last Edited By Mark Whitney on Jan 3, 2018 at 4:49:30 pm

Certainly Tim. I'll try to attach a zip but having some problem with getting that attached to this message.

12039_classifiedscreens.zip

See if these get through. Ah. OK. Confusing method to attach.

Anyway, there are three screen grabs. After I OK the agreement & submit, the screen blinks and I'm back at that screen with the box unchecked. The last image is just to show that I'm not getting blocked by an ad blocker.

I recently switch over to Firefox but haven't had any issues elsewhere. Haven't found any obvious settings with it that might cause this either.

Thanks.


Return to posts index


Mark Whitney
Re: Can't view Classifieds
on Jan 4, 2018 at 7:45:19 pm

Hey Tim,

Haven't heard back from you on this but tested using vanilla MS Internet explorer as well with same issue.


Return to posts index

Tim Wilson
Re: Can't view Classifieds
on Jan 4, 2018 at 8:15:13 pm

Hi Mark,

Apologies for the delay replying. I've been on the move and was having trouble unzipping the images on my phone. fwiw, you can use our photo upload mechanism to embed the images in posts:



And in Chrome, you can also just copy-paste and drag or drop images. (We'd be happy to implement this in other browsers, but Chrome is currently the only one that supports it.)

ANYWAY, I now understand what you're saying, and will escalate this to our IT team. I'm sorry for the obstacles, and I hope we can mop this up for you soon.

Best,
Tim


Return to posts index

Mark Whitney
Re: Can't view Classifieds
on Jan 4, 2018 at 8:46:39 pm
Last Edited By Mark Whitney on Jan 4, 2018 at 8:48:04 pm

Sure. Let's give this a try:

Here's what I see initially as expected:



I click on a message and then see this:



Which I check the box and click submit. The screen blinks & I'm brought back to the same page but w/o the box checked.

I have all ad blocks turned off as shown here:



Very odd. Let me know if there's something else you'd like me to try.

Thanks,

M.


Return to posts index


Simon Ubsdell
Re: Can't view Classifieds
on Jan 4, 2018 at 9:10:02 pm

[Tim Wilson] "And in Chrome, you can also just copy-paste and drag or drop images."

Thank you!!!!

I had no idea about this, but I love it :)

Simon Ubsdell
tokyo productions
hawaiki


Return to posts index

Mark Whitney
Re: Can't view Classifieds
on Jan 10, 2018 at 12:06:07 am

[Tim Wilson] "
ANYWAY, I now understand what you're saying, and will escalate this to our IT team. I'm sorry for the obstacles, and I hope we can mop this up for you soon."


Any progress on finding out what's happening with the issue?


Return to posts index

Mark Whitney
Re: Can't view Classifieds
on Jan 12, 2018 at 6:40:31 pm

[Tim Wilson] "I've tried both of the Classifieds forums in both Firefox and Chrome, and both are behaving as expected.
"


I just tried using Chrome and get the same issue, even with firewall disabled. Must be something specific with my system but what?


Return to posts index


Mark Whitney
Re: Can't view Classifieds
on Jan 17, 2018 at 6:12:11 pm

Jan 17th,

Just tried to access the classified from a Nook Tablet. Same issue. So it's NOT my system but rather something the COW is doing with my account.


Return to posts index

Tim Wilson
Re: Can't view Classifieds
on Jan 22, 2018 at 8:36:37 pm

Hi Mark,

This may possibly something architectural in our database, which I'm escalating to our IT team. We're currently working overtime behind the scenes on a number of updates, so I don't have an outline for you when you can expect a solution....but I truly can't thank you enough for the thoroughness of your documentation of the issues you've been having. This will make a big difference in our ability to address it.

On the other hand, do note that a number of new classifieds have gone up in the period that this issue has been ongoing for you. I wish I had something else to suggest, but you've clearly identified something. I'm still scratching my head over what it is. Our IT wizards are all smarter than I am fortunately, and will hopefully be able to get to the bottom of this with your help.

Stand by for more information as soon as I have it!

Many thanks again!

Best,

Tim Wilson
Editor-in-Chief
Creative COW


Return to posts index

Mark Whitney
Re: Can't view Classifieds
on Jan 23, 2018 at 3:31:15 am

I appreciate the update Tim and that you've more or less located the issue. Let me know when to give it another try.


Return to posts index


Ronald Lindeboom
Re: Can't view Classifieds
on Apr 6, 2018 at 10:37:06 pm

Every data table in the Creative COW forums works on the exact same engine and structure so if you can post here in the Letters To the COW forum, it works on exactly the same engine. Nothing from forum to forum is unique other than the names on each forum. I do not understand why you cannot get to the Classifieds posts unless one of the mods has slapped a lock on your ability to post there, which can happen if a dealer or commercial seller systematically tries to post in the Users Classifieds section. I will do some digging and see what I can find out and if that has possibly happened to you.

Best regards,

Ronald Lindeboom
CEO, Creative COW LLC

Creativity is a process wherein the student and the teacher are located in the same individual.


Return to posts index

Ronald Lindeboom
Re: Can't view Classifieds
on Apr 6, 2018 at 10:45:39 pm

Hello Mark,

After checking the admin tools, there are absolutely no issues with your account and you are not blocked from that forum in any way. This one is a head scratching issue because you can get to other forums and every forum in this site, including the Classifieds section, is driven from the same database and only thing separating them is the unique names given each "compartment."

I am truly sorry I do not have better news for you.

Best regards,

Ronald Lindeboom
CEO, Creative COW LLC

Creativity is a process wherein the student and the teacher are located in the same individual.


Return to posts index

Mark Whitney
Re: Can't view Classifieds
on Apr 7, 2018 at 4:48:33 am

Hey Ronald,

Very strange indeed. I even tried using my old Nook tablet & had the same issue. So that's having tried from multiple systems, multiple browsers, & different OS's. The only common link is the account itself it would seem.

Might there be some means on your end that you can simply get the account or system to think that the form has been checked marked? I could send a jpg of that screen with it marked if there's some legal reason, but it's sounding as if that's not really the issue.


Return to posts index


Mark Whitney
Re: Can't view Classifieds
on Apr 7, 2018 at 5:06:05 am

Ron,

See if this sheds any light on what's happeneing:

12332_ccclassifiedsissue.mp4.zip

Mark


Return to posts index

<< PREVIOUS   •   VIEW ALL   •   PRINT   •   NEXT >>
© 2018 CreativeCOW.net All Rights Reserved
[TOP]