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Kona LH problems, any advice?

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Kona LH problems, any advice?
by najor on Nov 30, 2005 at 9:57:37 pm

Hello all,

I'm coming component out of my Sony DSR 45 deck into the Kona LH via KL box. I have a Mac G5, Dual 2.7, 4 gig RAM, and 1 Terabyt using Apple X-Serve. Here's what's going on.

I have a Shuttle Pro 2 to mark in and out points and to control the deck. No problem, controls the deck, marks in and out, you name it. I set five clips to be captured and left for a few minutes. When I came back, the deck was progressing frame by frame with a message saying looking for a break in the timecode. This went on forever. After I escaped out, I tried to capture now, same problem. I got too thinking and prior to starting my batch capture, I clicked on capture to begin the process, however my deck was in local mode. It gave me an error. I didn't log out or anything so I attributed the problem to this, my not restarting the capture process. Long story short, I did this and it worked fine after that.

Well, here we are today and the same problem starts again. Only this time I didn't mess up before starting. I've tried everything and can't get it to batch capture. I could not do a capture now either, unti I unhooked the Shuttle Pro 2, so now I can capture now but still can't batch capture using the mouse and FCP controls. I thought perhaps it had something to do with the Shuttle Pro. There are no breaks in the timecode either.

Hopefully, I've made sense. Anyone out there have similar problems or any advice?

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Re: Kona LH problems, any advice?
by najor on Nov 30, 2005 at 10:06:53 pm

I'm also using FCP 5 and the settings for the input are AJA Kona NTSC 10 bit uncompressed. Thanks.

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Re: Kona LH problems, any advice?
by JeremyG on Nov 30, 2005 at 10:21:12 pm

Sounds like it's FCP5 being finicky. You need to go into your user preferences and change the timecode break option from "make new clip" to "warn after capture"

-----------
G5 Dual 2Ghz <> 4GB RAM <> FCP 5.02 <> Kona 2
ATTO 42XS <> Huge Systems 4105 Fibre

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Re: Kona LH problems, any advice?
by najor on Nov 30, 2005 at 11:02:10 pm

Thanks Jeremy. Made the change and so far so good. Man, there's a zillion things that can affect so many things. Thanks again.

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Re: Kona LH problems, a new problem
by najor on Dec 1, 2005 at 5:00:59 am

Changing the setting you recommended worked for getting the footage onto the hard drive. However, when I play it back from the drive, it's jittery in several places. It plays smooth as silk for about 15 seconds, the it almost looks like 24 frames instead of thirty. It's wierd because once it started recording yesterday, after the errors and such, all was fine. Playback looked good, I was happy!

I tried hooking up and capturing using the octopus cables in lieu of the breakout box, same problems. I then hooked up the firewire cable and and everything worked fine via firewire. I'm running all current versions, updated a couple of weeks ago. Any other suggestions? Thanks.

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Re: Kona LH problems, a new problem
by JeremyG on Dec 1, 2005 at 5:47:11 am

Where did the footage originate from and what camera was it shot on?

-----------
G5 Dual 2Ghz <> 4GB RAM <> FCP 5.02 <> Kona 2
ATTO 42XS <> Huge Systems 4105 Fibre

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Re: Kona LH problems, a new problem
by najor on Dec 1, 2005 at 1:54:42 pm

I shot the footage using a Sony DSR 300 camera.

As I said in an earlier post, I did get an error message the first day because I had the deck set to local mode, not remote, and I thought that may have been the culprit. Once I restarted everything, it worked fine, not so yesterday. I would guess that if it were a timecode issue, the DV input would cause similar problems with timecode, wouldn't you think?

Thanks for your responses.

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Drop frame versus non-drop frame? Could this be it?
by najor on Dec 1, 2005 at 2:25:49 pm

The Sony shoots in non-drop frame mode. Could this be a problem with the time code? Do you know if there's a setting to change to non-drop frame when importing using Kona LH? Just a thought.

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Re: Drop frame versus non-drop frame? Could this be it?
by JeremyG on Dec 1, 2005 at 3:23:43 pm

is the footage coming in drop frame? Hit Apple-8, and check your capture settings. You should be able to choose Sony 29.97 non drop frame. I don't think this is it. What's weird, is that when you are capturing DV, dv reverts to drop frame as most comsumer dv camcorders shoot drop frame.

I don't think this has much to do with it. I am not too familiar with your deck, but you are using RS-422 for deck control, correct?

-----------
G5 Dual 2Ghz <> 4GB RAM <> FCP 5.02 <> Kona 2
ATTO 42XS <> Huge Systems 4105 Fibre

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Re: Drop frame versus non-drop frame? Could this be it?
by najor on Dec 1, 2005 at 7:08:54 pm

Correct, using RS-422. The deck is a DSR-45. Coming out via component and audio out is XLR. The DSR 300 is a 3 1/2 chip camera. Footage is non-drop frame and that is what's chosen.

Perhaps a call to AjA is in order. Thanks for all your help.

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Re: Drop frame versus non-drop frame? Could this be it?
by JeremyG on Dec 1, 2005 at 7:13:48 pm

Maybe there's a setting in the deck rs-422 vs firewire. Also, i would uninstall and then reinstall the latest Kona LH drivers.

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Re: Kona LH problems, any advice?
by Rick Sebeck on Dec 1, 2005 at 7:40:37 pm

It sounds like its your Xserve. I had a similar problem with one of the machines that was connected to our Xserve RAID. It would capture fine the fist 10-15 seconds then it would crash. It tuned out to be the write abilities to the Xserve. Two things cured it. One was an upgrade to the SAN software and OS. We use Command Soft's Fibre Jet. It seems that all the computers connected to thee SAN should be running the same SAN software and OS. Seems logical.

The second, and to be honest I don't REALLY remember how I got into it... but there was a setting for the RAID's cache. Basically the raid starts sucking in info (especially while digitizing) and begins caching that info. Well the info keeps coming in and the RAID starts freaking out... thus dropping frames. I think these setting were in the RAID admin settings. Sorry I don't have the details.. but I hope this heads you in the right direction.

Have you had problems digitizing to this RAID? does the same thing happen if you digitize to a local disc?

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Re: Kona LH problems, any advice?
by najor on Dec 2, 2005 at 12:13:50 am

Thanks Rick. I have someone looking into the items you suggested.

I haven't tried digitizing to a local disk. I will do so tomorrow to see if I have a similar problem

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Re: Kona LH problems, any advice?
by Olivier Jean on Dec 2, 2005 at 12:37:12 pm

very valid point Rick,

first set your scratch disk to your internal hd , if it works ok then
you know it has to be a raid Issue.

Check on the Apple support web site there is an update for the xserve raid
designed for video capture:
http://www.apple.com/support/downloads/xserveraiddriver10.html


see if it helps, check your fibre channel card's drivers too.

Regards
Olivier Jean
Video Sales Consultant
Apple Certified Trainer Final Cut Pro 5
Powermedia Systems
Sydney Australia

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