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'Preview Disabled'--Unable to locate capture device---very trying

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'Preview Disabled'--Unable to locate capture device---very trying
by pSquared on Dec 10, 2007 at 6:31:41 pm

6.0.2 Intel 2 x 3 Quad core 10.4.11

So, o.k., on a .2 up date, if you (Apple) wanna change names from the Capture Preset DVCPro50, to DV50 I can follow.

But why, mid way thru the project can I not capture? First 4 of 1 hr tapes no prob. Set Panasonic 1200a to remote, pop in a tape, cap preset to DV 50 and away we go.

But today, come in, fire up system and deck----
'Preview Disabled' and 'Unable to locate capture device...' but yet, key board controls will
play and rewind. Time code shows in the captue window and counts up and down. Just
'Preview Disabled' where picture used to be.

I've tried every single cap preset, but nada.

Any ideas?

Thanks p2

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Re: 'Preview Disabled'--Unable to locate capture device---very trying
by JeremyG on Dec 10, 2007 at 6:41:56 pm

Perhaps you didn't save the settings on the deck? You have to make sure your 1200a is setup to output dv50 and not dv or dvcpro hd.

Jeremy




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Yeah, tried that...
by pSquared on Dec 10, 2007 at 7:30:30 pm

no luck. Same thing.

I mean---how can things change from working fine, to Preview Disabled and what not just by quitting work for the weekend, turning machines off then back on Monday and this?

It won't play thru video of tape that's already been captured.

But, as I'm using the 1200a for play back and display, works fine.

Yet equal shovels of damn no doubt go to Apple and Panasonic. Forget trying to get any help from either.

p2



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Re: Yeah, tried that...
by JeremyG on Dec 10, 2007 at 7:38:06 pm

It can be frustrating sometimes, I hear you.

Turning the 1200A on and off sometimes releases certain settings if they weren't saved before powering down. Also, double check your av settings in the bottom of the view menu and refresh av devices. Sometimes it takes a few times to get it to stick.

Try this. Shut down everything. Turn off the deck. Turn on the deck, then turn on your computer. Launch FCP and resetup the easy setup.

SInce it worked once, we will get it to work again.




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Re: Yeah, tried that...
by sumfun on Dec 10, 2007 at 7:52:05 pm

Did you try trashing preferences?

www.HotSpotsOnline.com

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Re: Blame Panasonic
by reel2reel on Dec 10, 2007 at 8:15:41 pm

I went through hell with this deck a few months back. It was the flakiest device I ever used. The main problem was it would NOT downsample to DV25 as advertised (not even a panny tech could get it to work) so I had to go with full-res capture and that was flaky at best, also.

Thing is, I was working on Avid Media Composer, so it's not Final Cut Pro that's the problem. It's the deck. You can probably search out my posts on the Pan and Avid forums here.

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Re: Blame Panasonic
by walter biscardi on Dec 10, 2007 at 8:21:41 pm

[reel2reel] "I went through hell with this deck a few months back. It was the flakiest device I ever used. The main problem was it would NOT downsample to DV25 as advertised (not even a panny tech could get it to work) so I had to go with full-res capture and that was flaky at best, also."

I owned that deck for 2 1/2 years. It downconverts just fine to DV25. You just have to make sure all the menu settings are correct, especially those in the 800 menus.

The flakiest part of the entire deck for us was just mastering to tape. But capturing, deck control and down-convert all worked as advertised so long as all the menu settings were correct.

Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.

STOP STARING AND START GRADING WITH APPLE COLOR
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Re: Blame Panasonic
by reel2reel on Dec 10, 2007 at 8:28:43 pm

Walter,

I can tell you 100% for sure I went through *every* possible menu configuration, including the one that Panasonic recommended. I talked to one tech on the phone and then another came out to the site and tried re-seating the FW card inside the deck, etc, but that didn't work either. We finally decided to go full-res for capture.

Then, I spoke to another person in town with the same deck that wasn't having any success, either.

So if you were having success, this tells me maybe there was a bad batch or something.

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Thanks guys...STILL MADDENING AS HELL, THO!@@##!
by pSquared on Dec 10, 2007 at 8:20:13 pm

Well, dunno why, but shut everything down and started back up as suggested.

Bingo. Working. Thanks. I'll write that down somewhere.

What the f**k, over?

p2

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Re: Thanks guys...STILL MADDENING AS HELL, THO!@@##!
by walter biscardi on Dec 10, 2007 at 8:24:09 pm

[pSquared] "
Bingo. Working. Thanks. I'll write that down somewhere."


When you make changes to certain menus, the deck requires a full power down and re-start to re-initialize.

Sometimes re-setting the deck to Factory Default and starting again from there was a good place to start. We had to do that from time to time.

They've definitely made a lot of improvements to the 1400 as that is more of a studio pro VTR. I think the 1200A was really not designed for NLEs but more for Varicam users to have the ability to roll longer tapes. We just "made it work" in the NLE world and hopefully all my griping about no RS-422 control during Edit To Tape was at least in some part responsible for the 1400 having this ability.

Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.

STOP STARING AND START GRADING WITH APPLE COLOR
The new Color Training DVD now available from the Creative Cow!

Read my Blog!

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I hear you, Walter...but
by pSquared on Dec 10, 2007 at 8:38:19 pm

as I said before. Just went home Fri. pm. Came back to mosheen and project this a.m.

No settings changed. Deck, project, nothing. 2 hrs wasted w/client sitting here while nothing's happening.

Once again, this board's saved my butt and many wasted hours, and for that I'm eternally
thankful and grateful.

It's difficult enough in these times of multiple formats and getting 'em to play happy happy together without wasting so much time for no reason.

What do YOU say when the client meets you the next morning and nothing's changed yet nothing's working and you don't know why...? And you've lost 2 - 3 hrs of billable time.

p2

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Re: I hear you, Walter...but
by walter biscardi on Dec 10, 2007 at 8:59:52 pm

[pSquared] "What do YOU say when the client meets you the next morning and nothing's changed yet nothing's working and you don't know why...? And you've lost 2 - 3 hrs of billable time."

You make it work one way or another. If that means renting a machine, you do that. Working late, you do that. Whatever it takes to please the client is all that you can do.

I've been there with clients, we all have. You have to make the best of a bad situation and keep the client placated while you address the situation. I've done complete edit sessions for no charge if something goes wrong that is no fault of the client.

How about have three, count them three, CalDigit SATA arrays eject themselves off your desktop while you're sitting there with your client or trying to make a network deadline? Now there's a lot of fun to tap dance around.

All I'm saying is that the 1200A did not cause any major issues here nor do I know of any major issues caused to folks that I recommended the machine to. We even worked around the timecode offset issue when mastering to tape. I'm not sure what is causing the issues in your case, but that machine was actually a very solid performer while we had it.

Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.

STOP STARING AND START GRADING WITH APPLE COLOR
The new Color Training DVD now available from the Creative Cow!

Read my Blog!

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Re: Thanks guys...STILL MADDENING AS HELL, THO!@@##!
by JeremyG on Dec 10, 2007 at 8:46:24 pm

Uhh, roger WTF heard loud and clear.

The last time I worked with DVCProHD via firewire (it was the 1400) it was a real pain to keep the thing connected if I was doing something in another program or moved to the desktop or whatever. FCP couldn't really keep track of it, and this was when everything was left on. It was a constant battle to keep the deck connected. This was before the ioHD and I was on the road doing some capturing and editing with a MacBook Pro. Not only that, there's the weird firewire audio thing that happens when you lay back to DVCPro HD. Not real good there either.

My fix was to either shut it all down and start over (worked every time) or keep hitting refresh av devices until FCP finally woke up and saw the deck. Frustrating. I try to avoid firewire at all times if it can be at all helped. I understand that sometimes firewire is all there is.

Jeremy




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Re: Thanks guys...STILL MADDENING AS HELL, THO!@@##!
by Philip Chidel on Dec 11, 2007 at 4:55:55 pm

I was tearing my hair out with this same issue until I found this thread, so thank you for that! The solution worked

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