Re: 8 cores shutting down by jeffmcohen on Nov 13, 2007 at 10:38:33 pm
I just posted a similar problem. Have not had a response yet. I also have a 8 core that is shutting down and then restarting all on its own, while attempting a long render. Every single time I set a long render, it unexpectedly quits.
Re: 8 cores shutting down by CharlieX on Nov 13, 2007 at 10:46:02 pm
haven't had any problems with mine..... but I would suggest downloading Temperature Monitor and keep it running the background - maybe something's overheating and it's powering down?
Re: 8 cores shutting down by jeffmcohen on Nov 13, 2007 at 10:56:31 pm
I am not conditioned power.
I have tried this project on another 8 core computer and still Final Cut will quit.
I tried another 8 core it is still quit.
The only thing common in this scenario is the media that I am using, if that helps.
How do know if a clip is corrupt in Final Cut?
Re: 8 cores shutting down by JeremyG on Nov 14, 2007 at 3:33:41 pm
[jeffmcohen]"Final Cut still quits upon long renders though. "
Does it quit in the same place every time? Any chance that it quits when it gets to a still frame that's CMYK instead of RGB, or that is particularly huge in size (over 25 MBs or so?)
Re: 8 cores shutting down by GranitW on Nov 14, 2007 at 2:11:03 am
I have a few ideas that might help:
1. Delete Preferences, currupted preferences can crash FCP or even crash Mac OS X(not sure about it shutting down)
2. Make sure your computer is has enough breathing room. If it is in a room that is small or gets hot this can over heat the computer.
3. Use a free widget or app like iStat to make sure none of the components are over heating, this happened to me a couple times.
4. Go to an Apple store, your motherboard and/or power supply might not be functioning right. My Mac Pro was shutting down by itself; I found out that my Power Supply was faulted(Although I doubt this is the problem for you).
5. Another option is to use the project manager to create a new copied project of this. This can help if your project file is currupted.
Hope you fix the problem, good luck!!
Video Specialist
Apple Developer
Owner of GranitWorks
Re: 8 cores shutting down by jeffmcohen on Nov 14, 2007 at 2:13:01 pm
Thanks for the response.
My computer has plenty of breathing room although I have not tested to see if it is overheating. I will do that today. When you say "use the project manager to create a new copied project", do you mean use the media manager? I have made a copy using media manager and still the same problem.
Today when I came in to my studio, Final Cut had quit again. Shocker. This time upon reopening my project, it could not connect to a file so I reconnected to it. Things seem to be going crazy now. I have tried removing the media drives and system drive and installing on another 8 core with the exact same configuration, and it still crashed upon rendering long renders.
Re: 8 cores shutting down by Bob Buruchian on Nov 14, 2007 at 3:34:18 pm
Wow, I had a bad feeling when I started thread this was a bigger problem than our two 8 cores. Is it only 8 cores, I realize mac books have had this problem but do the 4 core Mac pros have this problem too?
We are on conditioned power, we've gone straight into the wall, it doesn't seem to be tempeture related, it happens first thing in the morning. It is certainly render related with FCP 6. We have another 8 core encoding with compressor and it never shuts down with heavy encoding. If it's FCP 6 related why in the world is the entire computer shutting down?
Re: 8 cores shutting down by JeremyG on Nov 14, 2007 at 3:40:39 pm
Try resetting the power Management Unit (although it's not called the Power Management Unit in MacPros, I can't remember what it's called, something like the SMC) and see if it cures it like Jeff did.
Re: 8 cores shutting down by GranitW on Nov 14, 2007 at 5:00:34 pm
A Mac Pro should only get up to about 70c or 160F, any higher there might be a problem. I do know the case can handle quite a lot of heat, the powermacs got up to 180F-190F. The new intels though are much cooler than the PPCs, and use less electricity.
This normally does fix or help much, but in your case it might. Every time I have a computer that shuts down like this, Apple always says I need new parts.
Re: 8 cores shutting down by Bob Buruchian on Nov 14, 2007 at 5:28:54 pm
Great info, we also just used the smooth cam plug in which seems to be a heavy render but I believe it's actually coming from Motion not like a heavy FCP render which causes the shut down.
Thanks for all the great feeback! If any or all of it works we'll certainly post ASAP.
Re: 8 cores shutting down by Santiago Gutierrez on Nov 14, 2007 at 7:39:18 pm
Do you have an 1900XT installed in the Mac Pro? I've read a lot of reports of these cards overheating when the airway to the card gets clogged in some Mac Pro's. I've got an 8 core here with an 1900XT card in it and it's never had a problem though. Maybe there's a link.
Santi
