Crash on Export or Send To FCP
by Randy Burleson
on
Nov 12, 2009 at 4:07:24 pm
Sonic Fire Pro 5 is crashing when either I am doing a "Send To" FCP or just "Export Soundtrack".
It will get about 95% to 97% done and then crashes.
I am trying to export the file Christmas Fest/Snowflake at a length of 2:19:00.
I have never had this problem before.
Re: Crash on Export or Send To FCP by Frank Marsilio on Nov 12, 2009 at 5:25:05 pm
Hi Randy,
Are you including the forward slash (/) in the file name? If so that would be the problem, as it would cause a conflict when trying to create the file. To the system, it looks like there is a folder called "Christmas Fest" that will contain the "Snowflake.aiff" file. Make sure there are no slashes in either the file name or any of the folder names in the path to the file's desired location.
You mentioned the Final Cut plug-in, but you said your version of Sonicfire Pro is 5.0.2. The Final Cut plug-in is actually a feature of versions 5.1.0 and above. I only mention this because if you decide to update to Snow Leopard, you will need to have at least version 5.1.2 installed.
If you have any questions, please let me know.
Regards,
Frank
--
Frank Marsilio
Technical Support
SmartSound Software
support@smartsound.com
http://www.smartsound.com/support/
Re: Crash on Export or Send To FCP by Randy Burleson on Nov 12, 2009 at 5:43:39 pm
No there is no slash in the file name. I just put that there as a separator in the text of the message.
I also am not using the FCP plug in... just "Send To" FCP. from the Maestro.
I just upgraded to 5.5 and now it is working fine.
Weird. Not sure what was going on with that.
