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Last day of October...

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Last day of October...
by adguy31 on Oct 31, 2007 at 7:35:33 pm

Robert,

Are the Delerium plug-ins going to be available today? I don't mean to bug you about this but the date was October and I just wanted to know if they are going to be available before I leave to go on vacation next week. Just let me know when you have the chance. Thanks and take care.

Seth

Opportunity is missed by most people because it is dressed in overalls and looks like work.
Thomas A. Edison

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Re: Last day of October...
by digieffectsrobert on Nov 2, 2007 at 11:45:18 pm

Seth,

You're never bugging me :-)

Delirium is ready (actually, we're ahead of schedule with Aurorix and Berserk also) but are being tested this weekend. I hope to get them up on the web for download (free) ASAP.

Thanks for the patience. We've been working really hard on this long-time-coming updates!

Robert

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Re: Last day of October...
by dorireen on Nov 8, 2007 at 9:29:42 pm

Hi!

Been dealing with Dave over there at DigiEffects - you guys are such nice people! So relieving to actually get responses from a software company for once.

Anyway - I have a few plugins in the Delirium collection that are not working properly. Wondering if anyone else has had these issues.

I am working on an Intel Mac, with 10.4.10, and AE CS3.

I cannot get Fairy Dust, Electrical Arcs, Fire, Snow Storm, Muzzle Flash, Nexus, Sketchist to work properly. Most of them had what would appear to be small pixels instead of what should be there - for instance - Fairy Dust - had pixel-sized dots instead of smooth glowing spheres or stars. They were jagged and tiny - and if you enlarged to the max size - they were giant and jagged, not shaped like a star or circle just a messy shape. Not at all the way the effect worked in the past. Fire and Snow I couldn't get anything but some tiny pixels, and they crashed often.

Any ideas? I have re-installed the package a few times - no luck.

Thanks!

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Re: Last day of October...
by Dave503 on Nov 8, 2007 at 9:57:34 pm

Hi Dori,

I'm going to pass your information on to our engineers. We will diligently work to find a fix for the issues you are experiencing.

Please feel free to contact me directly with any questions you might have.

Best Regards,

David Vieira
Digieffects
Sales and Support Manager
503/841-6979
Digieffects
dave@digieffects.com



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Re: Last day of October...
by dorireen on Nov 8, 2007 at 10:38:19 pm

thanks! i can send screen shots if it helps - also - just wanted to note that i tried to use the same plugins that are giving me difficulty in Rosetta mode - and they still did not work correctly. Fire is the only one that seems to cause an instant crash in both modes - but if i mess with the settings on the other ones - i seem to get crashes as well.

thanks again for the help.

:)

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Re: Last day of October...
by dorireen on Nov 8, 2007 at 10:39:40 pm

just read my post and didn't want to confuse.

i am attempting to use the plugins in normal (Intel) mode - and having these errors - so just to make sure it wasn't that - i opened AE in Rosetta mode and tried them with the same results.

Thanks again!

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Re: Last day of October...
by dorireen on Nov 20, 2007 at 2:35:31 am

is there any update on this issue?

thanks!

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Re: Last day of October...
by Dave503 on Nov 20, 2007 at 6:32:02 pm

Hi Dori,

We have made several fixes to Delirium.

Please download the latest version at http://www.digieffects.com/downloads.html

Our engineers will be back in the office next week. They will be re-testing and fixing any bugs that are present.

As usual please do not hesitate to contact me directly with any questions you have.

Best Regards,

David Vieira
Digieffects
Sales and Support Manager
503/841-6979
Digieffects
dave@digieffects.com







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Re: Last day of October...
by dorireen on Nov 20, 2007 at 6:37:18 pm

great! thanks - i will try it out!

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