Problems with Ciprico MV5116 array and NITRIS DX


	Cow Forums : AVID VideoRAID << PREVIOUS THREAD • VIEW ALL THREADS • PRINT • NEXT THREAD >>

Problems with Ciprico MV5116 array and NITRIS DX
by Christos Gartaganis on Sep 3, 2008 at 9:43:08 pm

Hello,

I recently installed a CIPRICO MV5116 disk array on a MAC PRO to be used with AVID MEDIA COMPOSER 3 and NITRIS DX hardware. After completing the MV5116 installation I realized that MEDIA COMPOSER would fail to start and the following message appeared on my screen:

Problem conecting with Hardware
Interial error occured
0XFFFFFFF

Has anyone ever experienced a similar issue with the NITRIS DX hardware? Any solutions or suggestions are welcomed.

Chris.

Respond to this post • Return to posts index

Re: Problems with Ciprico MV5116 array and NITRIS DX
by Bob Zelin on Sep 4, 2008 at 12:46:05 am

Christos -
where the HELL is your dealer that sold you the Nitris DX ? Didn't he set this up for you.

On the MAC Pro, make sure you have the boards in the following configuration -

Slot 1 is your graphics card for your computer monitors
Slot 2 is host card from your Ciprico drive array
Slot 3 is EMPTY for now, until you solve this problem
Slot 4 is the AVID PCI-e card for your Nitris DX.

Do you have the boards in this exact configuration ?

I assume that this is a NEW MAC Pro. When you installed the cards, did the Apple Expansion Slot Utility open up ? If it did, and you were confused as what to do, write back, and I will tell you what to do.

bob Zelin

Respond to this post • Return to posts index

Re: Problems with Ciprico MV5116 array and NITRIS DX
by Christos Gartaganis on Sep 4, 2008 at 8:07:37 am

Thank you very much for your response. I will make sure that all boards are installed in the correct order as per your suggestion. The expansion slot utility is not functional on my Mac pro as this is the new motherboard with the dual 4-core Xeon CPU.

Please let me know if you need any further information about our system.

Chris

Respond to this post • Return to posts index

Re: Problems with Ciprico MV5116 array and NITRIS DX
by Joe Stabb on Oct 7, 2008 at 10:11:24 am

I have the same problem with our MC DX Ver.3 running on a HP 8600.

When launching MC an error box appears stating....

"Problem Connecting To Hardware"

"Internal Error Occurred 0xFFFFFFFF"

I have swapped the DX box, interconnect card and cable but it still appears and refuses to proceed any further!

After numerous shut downs and attemps to uninstall and reinstall the DX driver it sometime works but this usually takes several attempts and time.

It has been known to happen on other machines but its not a very common error so it has been hard to find a solution.

Joe

Respond to this post • Return to posts index


	<< PREVIOUS THREAD • VIEW ALL THREADS • PRINT • NEXT THREAD >>