RTR Drive Glitching
by John Higgs
on
May 21, 2008 at 4:20:34 pm
Hi,
i have a problem, my drive is a Medea RTR 480Gs when i play back the time line in FC Pro
i get glitches on the bottom of the frame. i work with 10Bt uncompressed, i bought this drive from a supplier who no longer sells them [in the uk] any way is this a firmware problem
and if so how do i upgrade my firmware?
John Higgs.
Re: RTR Drive Glitching by Rich Campbell on May 22, 2008 at 10:05:14 pm
Hi,
Very possible an issue with firmware. There would be a few questions I would have to clear a path for trouble shooting.
1. Is this the first you have used the unit on this MAC?
2. What is the MAC and operating system you are currently running?
3. What is the SCSI controller and driver version? Have you updated it.
4. There is a configuration on the Medea controller that might need to be looked at. You will need the Null modem cable. One did ship with the unit, and a PC to check the controllers setup. Have you been in hyperterminal to check out the controller?
Let mw know.
Rich Campbell
Avid Technology, Inc.
Technical Support
805-584-8743
richard_campbell@avid.com
Rich Campbell
Avid Technology, Inc.
Technical Support
805-584-8743
richard_campbell@avid.com
