| Long time to enter set up window
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 | Long time to enter set up window
by Dan Jacobsen on Feb 22, 2012 at 10:37:42 am |
Hi folks,
I'm running V5.0.8 in After Effects on a pretty fast PC.
Is it normal to take 35sec to enter the set-up window?
Cheers
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• | | | |  | Re: Long time to enter set up window
by Edward Wu on Feb 22, 2012 at 5:11:07 pm |
Hi Dan,
From your description, it sounds like your computer is running into a conflict with our Tool Tips. To fix this, go into the ProAnimator/Invigorator PRO Set-Up window, and go into the Preferences window. Disable the option to Show Tool Tips, and it should speed up the time to go into the Set-Up window.
Best,
Edward
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• | | | | | Re: Long time to enter set up window
by Dan Jacobsen on Feb 22, 2012 at 6:18:59 pm |
Oh wow! What a difference.
I really wish I'd asked sooner now.. heh heh.
Thanks very much for the tip.
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• | | | |  | Re: Long time to enter set up window
by Matt Rhodes on Feb 22, 2012 at 11:40:33 pm |
Hi Dan.
Glad you're up and running.
The tool tip problem only happens on some systems.
For some reason, our tool tips (and we have a lot of them)
can take a long time for the system to process.
On most systems, they're prepared in the blink of an eye.
We're still looking for a solution.
Let us know if you have any other questions.
Matt Rhodes
Zaxwerks, Inc.
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• | | | | | Re: Long time to enter set up window
by Dan Jacobsen on Feb 23, 2012 at 2:32:10 pm |
Hi again.
That tick box keeps resetting to on, and now even if I turn it off it takes ages to load again.
The tooltips seem to be working too. Is there a preferences txt file or something like that? perhaps it's a permissions issue. Although that wouldn't explain why it worked in the first place.
Any ideas?
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