Hi Cindy,
There are different surround formats, not all of them involving Dolby, so it's important to first determine the destination of your mix.
If this will go straight to DVD, you can encode your mix to the Dolby AC-3 format with many media applications, including Compressor. The AC-3 format has its own downmix facilities, so it will fold down the 5.1 mix to stereo if only stereo playback is available. Some people rely solely on that, while other also include a dedicated stereo mix on another audio track of the DVD. Both work, and the AC-3 folddown usually sounds pretty good.
If this will go to theatres for screening, things get a little more complicated. You have to know from the theatres which format they want. More and more of them are asking for DCP (Digital Cinema Pack), which are normally created by a specialist post-house. In that case, you have to send out the discrete audio channels for the creation of the DCP, so Dolby are not involved in the process at all on your end. The ingest department of theatre chains can usually refer you to a post house for the DCP.
If an analog print will be created, you'll probably need a Dolby DMU to create the MO Disk used at the print master stage. Now you're opening a whole new can of worms. Dolby do not sell the DMU, they lend it to approved facilities. That means you have to establish a contact with your Dolby rep, have them come in and approve your mix room with all their gear. That normally involves some room treatment and EQ'ing, which normally involves a sizeable investment on your part. Then, they will lend you a DMU and you'll have to pay the royalties for every show you encode. The setup of the DMU and the learning of it is not trivial either. If you have to go down this road, I strongly suggest you find a local sound post house that already has the DMU so they can create your master for you from your final mix. If you can find your local Dolby rep, they're usually very helpful with this kind of thing and can steer you in the right direction.
If you can send in HDCam SR, you just have to dump your discrete audio tracks on it, so Dolby are not involved. You would be responsible for creating the stereo downmix, in this situation.
The DMU has mixdown facilities as well and creates a stereo-compatible mix from the 5.1 when you encode.
As for aesthetic considerations, you shouldn't strive to fill in spaces just to fill in spaces. It should be natural-sounding, while steering clear of gimmicky use of the surround channels. This is a much deeper subject that isn't even settled amongst pro mixers, so it's hard to give steadfast rules on it.
Good luck. If you have further questions, fire away! If you know your output format, we can streamline this mass of information down a bit.
JC Boulay
Technical Director
Audio Z
Montreal, Canada
http://www.audioz.com