| CS 6 playback issues
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 | CS 6 playback issues
by Chris Cea on May 12, 2012 at 4:20:24 pm |
Hi All,
I just upgraded to CS 6 (from 5.5) and have been having nothing but problems. No matter what I throw on the time line (by using the New Sequence from clip command) I get frozen video when attempting playback. The audio does playback properly. We are talking basic pro res SD clips here, nothing exotic. Plus I am running it off a RAID 0 which is more than fast enough to handle these clips.
As for my system… I am running 10.6.8 on a 2.66 12 core Mac Pro with 24 gigs of RAM and the Quadro 4000 card. I have the Decklink HD Extreme 3D card for monitoring.
Any ideas what is happening here?
Many Thanks for your help
Chris
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• | | | | | Re: CS 6 playback issues
by John Frey on May 12, 2012 at 7:35:09 pm |
No playback problems from our PC's.
John D. Frey
25 Year owner/operator of two California-based production studios.
Digital West Video Productions of San Luis Obispo and Inland Images of Lake Elsinore
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• | | | |  | Re: CS 6 playback issues
by Jim Wiseman on May 12, 2012 at 9:02:11 pm |
No problems on my Mac Pro 5.1 with playback and basic edits/titles. Nikon H264 mov, ProRes HQ HD, other codecs. NVidia GTX 285. Both 10.6.8 and 10.7.4 boot drives on same Mac Pro. Mercury enabled.
Jim Wiseman
Sony PMW-EX1,Pana AJ-D810 DVCPro, DVX-100, Nikon D7000, Final Cut Studio 2 and 3, Media 100 Suite 2.1, Premiere Pro 5.5 and 6.0, AJA ioHD, AJA Kona LHi, Avid MC, Hexacore MacPro 3.33 Ghz 24Gb RAM GTX-285 120GB SSD, Macbook Pro 17" 2011 2.2 Ghz Quadcore i7 8Gb SSD, G5 Quadcore PCIe
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• | | | | | Re: CS 6 playback issues
by Jim Wiseman on May 12, 2012 at 10:30:46 pm |
Does Blackmagic have the Adobe drivers ready? That would account for no external playback. Does video playback on the computer monitor? The AJA drivers are not out yet for Adobe CS6. Listed as "Coming Soon" for Kona LHi and 3G. The playback I am speaking of is on the computer monitor only. External playback yet to be tested, but AJA has great support and I am confident when they release it that it will work.
Jim Wiseman
Sony PMW-EX1,Pana AJ-D810 DVCPro, DVX-100, Nikon D7000, Final Cut Studio 2 and 3, Media 100 Suite 2.1, Premiere Pro 5.5 and 6.0, AJA ioHD, AJA Kona LHi, Avid MC, Hexacore MacPro 3.33 Ghz 24Gb RAM GTX-285 120GB SSD, Macbook Pro 17" 2011 2.2 Ghz Quadcore i7 8Gb SSD, G5 Quadcore PCIe
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• | | | |  | Re: CS 6 playback issues
by Chris Tompkins on May 13, 2012 at 1:45:10 pm |
You have to install the Newest BMD driver for APP After you install CS6.
Chris Tompkins
Video Atlanta LLC
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• | | | | | Re: CS 6 playback issues
by Chris Cea on May 13, 2012 at 3:17:55 pm |
I appreciate all of the replays guys. My situation has changed a bit though. I went ahead and did a clean install of the OS. I am now running 10.7.4 and I'm now experiencing a different issue with the external montioring. Before (with 10.6.8) I couldn't even get motion video playback on the external monitor. A still frame was displayed when playing down sequences. Now (with 10.7.4) I get motion video playback on the external montior but the video is crushed which reveals black pillar box bars on the left and right of the screen. Within these pillar box bars I am seeing glitchy video throughout playback.
I was under the impression that the latest Blackmagic driver would allow the HD Extreme 3D card I have function properly with CS6. I now believe I was wrong.
What's even more bizarre is that 1080 sequences run fine on the external monitor, SD sequences have this crushed/glitchy video look during external monitoring (which I mentioned above) and 720 sequences don't show up on the external monitor at all. Not sue what is going on here? I guess the good news is that CS 5.5 ( which is still on my machine) is still operating normally. Any ideas guys what is happening here?
Thanks again for your help guys
Chris
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• | | | | | Re: CS 6 playback issues
by Chris Cea on May 13, 2012 at 5:53:35 pm |
HI Gerry, Thanks for trying to help.
To answer your question... Yes, under the playback tab within the Preferences I have "Blackmagic Playback" checked off. It doesn't appear that Premiere is struggling to see the card, it's definitely there. The program just doesn't want to play (through the external monitor) SD sequences properly or 720 sequences at all :)
Again, thanks for taking the time out to chime in
Chris
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• | | | |  | Re: CS 6 playback issues
by Chris Borjis on May 14, 2012 at 4:16:04 pm |
Chris,
CS6 requires O/S 10.6.8 and quicktime 7.6 minimum.
are you running those versions?
I have a black magic multibridge and it runs cs 6 monitoring perfectly.
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• | | | | | Re: CS 6 playback issues
by Chris Cea on May 14, 2012 at 4:55:35 pm |
Hi Chris,
I am running Lion 10.7.4 and Quicktime 10.1 at the moment. Just yesterday I did a clean upgrade to Lion from Snow Lep. Interestingly enough the move to Lion has given me motion playback on my external monitor (which I wasn't getting with snow lep) but now I am getting glitchy video to the left and right of the SD image during playback. In addition, the frame is compressed in size which frees up the space (on the left and right) for this glitchy video to show. From my experiments... this issue is only present in SD sequences since 1080 sequences play back fine. For some reason though... 720 sequences don't play back at all on the external. I was hoping possibly a driver update in the future might fix this but my concern is I don't see others on here with this same problem.
Thanks for chiming in Chris.
Chris
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• | | | | | Re: CS 6 playback issues
by Jeff Anderson on May 14, 2012 at 8:36:16 pm |
Chris,
We are having the same issue with the picture being squeezed on SD 4x3 sequences since we upgraded to CS6 and BlackMagic v9.5 driver. The Decklink HD Extreme card outputs the SD video squeezed. HD video output looks fine. I called Blackmagic support a week ago and they did not have a fix. They said they would inform the product manager of the problem. Until there is a fix we have gone back to using CS5.5 and Blackmagic v9.2 driver.
System:
HP Z800 w/2.53 Xeon
12Gb Ram
Win 7 64bit Professional
2 TB Array
Jeff Anderson
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• | | | | | Re: CS 6 playback issues
by Chris Cea on May 14, 2012 at 8:46:45 pm |
Hey Jeff, Thanks for the heads up. Finally someone who is seeing this issue. I was beginning to think other viewers of this post thought I was insane. Hopefully Blackmagic can get a fix out for this problem.
Thanks for taking the time to respond
Chris
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• | | | |  | Re: CS 6 playback issues
by John McPherson on May 16, 2012 at 3:17:55 am |
Installed CS6 Production Premium yesterday on Window 7 Ultimate platform with Decklink Studio card installed. All works fine except for SD in Premiere Pro. SD output, whether through HDMI or component, is horizontally squashed and jerky on any connected monitors. I spoke to Blackmagic support in Australia today. The support tech was unaware of the problem, so tried it on his hardware while I waited on the phone. He came back to me and said he was getting exactly the same problem on his machine. He suggested it was in fact a software bug, not reported earlier due to recent release of CS6 and new Blackmagic drivers. He said he would log the problem and felt sure that it would be quickly attended to in the form of a driver update. Let's hope so.
Just for reference CS 5.5 is running without problems.
John McPherson
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• | | | | | Re: CS 6 playback issues
by Jeff Anderson on Jun 5, 2012 at 2:37:29 pm |
Problem solved! Since I've updated to Blackmagic v9.5.2 driver CS6 will now playback SD video correctly .
Jeff Anderson
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