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CS5.5 - Failure to Import Sony AVCHD .MTS files

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Al KenCS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 1:19:58 am

I'm getting a failure error "... unsupported compression format" when importing video from Sony NX5U AVCHD camera (which has MTS files) into CS5.5 Adobe Premiere Pro. Never had this problem with CS5. The video was shot at 1080i/24fps.

I tried to convert it into AVI format but lost image quality. I will appreciate assistance from anyone with solution.

Thanks,
Al Ken


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Tim KolbRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 3:43:42 pm

Are you importing from the media browser?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor


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Al KenRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 4:39:26 pm

I'm importing from SDHC card. I also tried to import from hard drive and Sony's Content Management SW. But all had the same error message ".... unsupported compression format"
Thanks.


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Tim KolbRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 4:48:13 pm

What I'm asking is if you're using the media browser window to first view the files and drag them in..or using an "import file" menu selection or right clicking in the project panel...

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor


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Al KenRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 5:03:00 pm

I used import file menu.


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Tim KolbRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 7:13:13 pm

Try the media browser and see if the clips are accessible that way...

Have the clips been altered in any way from the camera's file/directory structure?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor


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Al KenRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 7:23:56 pm

Thanks Tim.
I tried to import through media browser but got the same failure error message. No, I have not altered the files.
Thanks

Al Ken
Bells Video Prod


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Tim KolbRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 7:36:48 pm

Are you running a trial of Premiere Pro?

If you have a serialized version, there are some additional codecs that it needs to download/unlock...

Also, do you have any funky freeware/shareware codec packages installed? Those have been known to screw up the legitimate codecs on certain systems...

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor


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Al KenRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 8:06:44 pm

I had free trial cs5.5 then got full version. This is a new PC, there are no freeware codecs installed. Is there a way to verify presence of such codecs?

The footage works well with movie maker, Vegas and cs5 (different PC) but failed on cs5.5.

Al Ken
Bells Video Prod


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Ann BensRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 7:37:16 pm

Copy the whole file structure to your hdd first then use the media browser.

-----------------------------------------------
Adobe Certified Expert Premiere Pro
Adobe Community Professional


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Al KenRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 8:13:15 pm

Thanks Ann.
I tried to import from both hdd and SDHC card. but again the same error appeared ... Unsupported compression type.
Thanks.

Al Ken
Bells Video Prod


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Tim KolbRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 8:35:55 pm

If you installed the full version over the trial version, I'd try an uninstall...and a reinstall as it sounds like PPro didn't download the res of the codecs that it needs in the retail version...

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor


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Al KenRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Nov 23, 2011 at 9:00:02 pm

Thanks Tim, I'll reinstall and will give you updates.

Al Ken
Bells Video Prod


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Mitch DrummondRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Mar 6, 2012 at 2:12:58 am

I know this is an old thread but I am having the same issue and cannot seem to find an answer anywhere.

Did this get fixed ?

If so how do I do it?

Mitch Drummond
Sony Vegas Pro11 (Build 521) 64 BIT
GeForce GTX570 SC
Windows Pro 7
Intel Xeon W3550 @ 2.8ghz / 12 gig Ram


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chris okuRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Apr 11, 2012 at 3:37:28 pm

I am having exactly the same problem....did it get fixed????
Anxiously waiting to know how please

oku


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chris okuRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Apr 12, 2012 at 8:53:32 am

No takers...any news on this???

oku


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Steven TraugerRe: CS5.5 - Failure to Import Sony AVCHD .MTS files
by on Aug 16, 2012 at 2:54:38 am

I had a similar issue with P2 media and found that removing the cache fixed this problem (although if you're on a tight deadline, you can also use another app like FCP to ingest the clip in question and bounce the file over to Premiere Pro, importing it for use in your project there)

What I did was open up AME, open preferences, and select media > clean media cache database


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