Creative COW SIGN IN :: SPONSORS :: ABOUT US :: CONTACT US
ADOBE PREMIERE PRO: HomeTutorialsForumArticlesPodcastsBasics Forum

PP CS3 Crashes on Start-Up

COW Forums : Adobe Premiere Pro

<< PREVIOUS THREAD   •   VIEW ALL THREADS   •   PRINT   •   NEXT THREAD >>
PP CS3 Crashes on Start-Up
by Mike Allmendinger on Jan 28, 2009 at 8:19:35 pm

Hi all,

Using PP CS3 on a Mac Pro OS 10.5+ I've been using Premiere on this system in this config for over a year now.

Upon starting Premiere, I get the splash screen and all the components appear to load up.

When the main window is supposed to open and the "New Project/Recent Projects" box should appear, PP crashes and I get the dreaded "Premiere has quit unexpectedly" dialog, along with the opportunity to send a report to Apple (but not to Adobe, alas).

Any ideas?

Here's what I've tried:
1). Renamed the preference folders and re-started Premiere, no good.
2). De-fragged the hard drive, no dice.

Left on my To-Do list:
1). Update my video card drivers (ATI Radeon 1900X).
2). Uninstall and re-install Quicktime (prehaps to an earlier version?)
3). Upgrade to CS4 ;-)

Any help would be appreciated! Thanks



Respond to this post   •   Return to posts index

Re: PP CS3 Crashes on Start-Up
by Taylor Gill on Apr 1, 2009 at 7:52:20 pm

Mike,
I'm having this exact problem on my workstation... Did you ever get this resolved?

PP CS3 crashes after the load up screen comes up and it looks like its about to open... Running out of options.

Thanks

Respond to this post   •   Return to posts index

Re: PP CS3 Crashes on Start-Up
by Mike Allmendinger on Apr 1, 2009 at 8:53:46 pm

Taylor,

It was a corruption of my permissions. It occurred the day I updated to Quicktime 7.6.

I tried re-naming my preference folders, throwing out my preference folders, and re-loading CS3; but it didn't help. As long as QT 7.6 was on my system, Premiere CS3 wouldn't run.

We had to re-load the system software, re-load Adobe CS3 and update everything (except Quicktime, which I've left at version 7.5.5). I won't update it.

Hope it helps. Love to hear if anyone else had the same issue.

Mike



Respond to this post   •   Return to posts index


Re: PP CS3 Crashes on Start-Up
by Taylor Gill on Apr 4, 2009 at 9:29:58 pm

Mike,
Thanks for the response. Funny, I got off the phone with Adobe yesterday and we reached the same conclusion - corruption of permissions.

Just created a new Admin user and CS3 worked fine. I hadn't narrowed it down as far as a Quicktime update, although that might have been what did it.

Glad it's resolved. Hope others see this that may be having the same problem.

Taylor

Respond to this post   •   Return to posts index

<< PREVIOUS THREAD   •   VIEW ALL THREADS   •   PRINT   •   NEXT THREAD >>


FORUMSTUTORIALSMAGAZINETRAININGVIDEOS - REELSPODCASTSEVENTSSERVICESNEWSLETTERNEWSBLOGS

© CreativeCOW.net All rights are reserved.

[Top]