Cannon GL-2 NOT Being Read
by Phillip Rich
on
May 10, 2008 at 6:32:41 pm
i have a new mac pro with the adobe cs3 production premium. when i try to connect my cannon gl-2 it says device offline. i even have gone into the device control and told premiere that it is specifically a cannon gl-2 and still get device offline. does anybody know why this is happening and a way to correct it?
Re: Cannon GL-2 NOT Being Read by Phillip Rich on May 13, 2008 at 4:06:23 am
i have tried turning the camera off and on. i have also tried unplugging and replugging the camera to the computer. does anybody know why this is happening?
Re: Cannon GL-2 NOT Being Read by Patty Gray on Jun 3, 2008 at 11:10:08 pm
You might try double checking your output (vcr) settings within your cameras menu. Sometimes you have to search a little as the manuals don't always tell you everything or call Canon Tech support to find the settings you need. (the manual I had didn't.. same company different camera)