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Thanks AJA customer service - Hector

COW Forums : AJA Ki Pro

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Chuck PullenThanks AJA customer service - Hector
by on Mar 14, 2012 at 3:09:28 pm

One my studio clients had a Ki-Pro that wouldn’t power up. I contacted customer service and got a fast response from Hector. By the next day there was a new Ki-Pro on it’s way to me. No hassles, no deposits, they just shipped it. Thanks AJA, I’ve dealt with so many companies with horrible RMA service, you definitely are one of the best in the business!

Chuck


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Rodrigo Allendes-FernandezRe: Thanks AJA customer service - Hector
by on Mar 23, 2012 at 12:17:07 am

Yeap,

I got a RMA response too. Ultra fast and quick!!

These guys know their job, and they put in your shoes when you have to respond to a client too.

Thanks a lot!

Rodrigo Allendes-Fernandez
Video Assist Operator



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